Hello, I'm an Application & IT Support Engineer with experience in the Retail and Computer Software industry. In my current role at Aegean Airlines, I specialize in MDM enrollments and manage a little less than 2500 devices. I am responsible for ensuring that all devices are correctly enrolled in the MDM system, which involves working with a range of different devices and operating systems. I also provide ongoing technical support to end-users, troubleshoot and resolve issues as they arise, and ensure that all devices are properly configured and secure.Prior to my current role, I gained extensive experience in troubleshooting hardware and software issues across a range of platforms, including the Apple ecosystem. I am also skilled in training and re-training coworkers in new applications, creating manuals to explain IT procedures, and documenting new applications.My analytical and problem-solving skills enable me to quickly diagnose and resolve issues, while my effective communication skills and ability to work well in teams ensure that projects are completed on time and to the highest standards. I thrive under pressure and tight deadlines, and I'm committed to delivering the best possible results in every project I undertake.If you're looking for a dedicated IT support engineer with expertise in the Apple ecosystem and a wide range of other IT areas, I would be thrilled to connect with you. Let's work together to ensure your technology systems are running smoothly and efficiently.