Rania Georgiadi Email & Phone Number

Spata, Attiki, Greece

Overseeing the deployment, configuration, and maintenance of mobile devices throughout Aegean Airlines.Developing and enforcing policies to ensure the security, compliance, and efficient utilization of mobile assets.Conducting regular audits to track and manage the organization's mobile device inventory.Coordinating with stakeholders across departments to optimize the use of mobile assets and resources.Collaborating with IT teams to troubleshoot and resolve mobile device-related issues promptly.Staying updated on emerging technologies and industry best practices in mobile device management.Developing and maintaining comprehensive documentation for MDM processes, procedures, and configurations.Designing and delivering comprehensive training programs for new employees on the everyday use of Apple devices, including iPads and macOS systems.Developing training materials, manuals, and resources tailored to Aegean Airlines' specific workflows and applications.Conducting hands-on training sessions, workshops, and one-on-one coaching to ensure employees are proficient in using Apple devices for their daily tasks.Customizing training sessions based on the job roles and responsibilities of different departments within the organization.

Athens, Attiki, Greece

Technical assistance (Software & Hardware), troubleshooting through diagnostic techniques, Database monitoring, configuring operating systems and using remote desktop connections to provide immediate support

Athens, Attiki, Greece

Provided expert technical support and troubleshooting for both hardware and software issues, utilizing strong problem-solving skills to diagnose and resolve complex issues.Performed speedy and efficient repairs on cellphones and PCs, with a goal of completing most repairs within one hour.Conducted staff training on various software applications and hardware systems, utilizing a patient and supportive approach to ensure users gained a thorough understanding of the technology.Demonstrated strong knowledge of ERP, CRM, and SAP systems, and provided support to users on these systems as needed.Conducted electronic part repairs, including soldering and other component-level repairs, in order to fix faulty hardware and extend the life of equipment.Maintained accurate inventory records and stock levels for hardware and software, ensuring that all necessary components were available for repairs and maintenance.

Built and maintained positive relationships with potential and existing clients, providing excellent customer support and developing strategies to ensure customer satisfaction.Demonstrated strong sales skills, meeting or exceeding sales targets and quotas for MDA, SDA, Tech and Computing products.Utilized knowledge of these products to provide expert advice and answer customer questions.Conducted market research and analyzed customer data to identify opportunities for business growth, and collaborated with cross-functional teams to optimize sales strategies.Established and maintained a strong understanding of the company's products and services, as well as industry trends and competitor offerings.Utilized CRM tools to manage and track customer interactions and sales progress, while also maintaining accurate records of customer data and sales activity.

Athens, Attiki, Greece

Prepared and served high-quality coffee beverages, demonstrating knowledge of various brewing methods and bean varieties.Provided excellent customer service, addressing customer needs and utilizing upselling techniques to increase sales.Maintained and cleaned coffee-making equipment, managed inventory and supplies, and ensured a presentable workspace.Operated point-of-sale systems and handled cash transactions efficiently.Worked effectively as part of a team in a fast-paced environment, communicating with co-workers and supervisors to ensure a smooth workflow.

Captured high-quality images for clients in both studio and freelance settings.Managed own schedule and workload, including finding new clients and administrative tasks.Specialized in specific types of photography, such as portraits, weddings, or commercial photography.Offered additional services such as image editing using Adobe Photoshop and Lightroom, social media management, and digital album creation.Possessed strong skills in photography, image editing, social media management, digital album creation, attention to detail, and communication.