Rani Patel Email & Phone Number

Chicago, IL, US

Chicago, IL

• Served as a project manager for revenue cycle operations and performance improvement projects within the health care industry nationwide.
• Developed and presented deliverables to high-level clients including CFOs, hospital administrators, physicians, and managed care staff regarding project goals, project workplans, and progress reports.
• Executed and delivered detailed analytical presentations summarizing key financial indicators, performance trends, and potential areas for revenue enhancement.
• Served as a career advisor for new associates and supervisors, establishing individual and team goals for initiatives.
• Focused on improving communication across departments to promote synergy and remove operational silos.

Chicago, IL

• Led revenue cycle implementation projects for physician practice management groups of 200+ providers, mid-size to large hospital facilities, mental health providers, and surgery centers across the country.
• Executed redesign initiatives in multiple areas of revenue cycle operations including front-end registration, insurance verification, coding, charge capture, and insurance denials.
• Performed on-site assessments for potential clients and presented comprehensive findings and recommendations using data analytics and workflow process diagrams.
• Developed hospital-specific training guides and new policies to streamline operations, review technological enhancements, and prevent insurance related denials.
• Implemented system conversions and new technology including patient accounting systems such as Epic and Meditech, ensuring proper processes and controls were established during application build efforts

Chicago, IL

• Managed front-end revenue cycle operations as an infused partner at Henry Ford Health System Medical Group (HFMG); goal to increase net patient pay revenues by 2% from contract base year.
• Identified an inpatient insurance discovery trend yielding incremental revenue over $2M in gross charges.
• Trained & managed 120+ customer service staff to improve patient access by reducing registration errors, converting self-pay patients, and collecting residual and prior balance collections at point of service.
• Worked with hospital administrators to create detailed project plans and implement process change using technology to drive improvements in registration quality in 35 physician clinics.

Urbana-Champaign, IL

Chicago, IL

Illinois Public Health Association

Evanston, IL

Master Of Business Administration - Mba

B.S., Community Health And Business Administration

Concentration in Health Planning and Administration