• Managed administrative tasks for the branch, including organising meetings, preparing agendas, and maintaining accurate minutes, ensuring effective communication within the 16 committee members and 20 Amabassadors.• Coordinated HR events and professional development sessions, fostering member engagement and networking opportunities within the 8k Manchester HR community.• Assisted in the development and execution of HR initiatives aimed at promoting best practices in HR, enhancing the CIPD Manchester branch's visibility and reputation among members and potential recruits.• Supported the branch's compliance with CIPD HR standards and policies, demonstrating a commitment to professional excellence and governance in HR practices.• Represented the branch at regional HR events, fostering relationships with industry HR professionals and advocating for continued professional development and ethical standards in HR.• Maintaining strict GDPR compliance by overseeing the management of member data, ensuring data protection protocols were in place and adhered to, thus safeguarding member confidentiality.

Volunteer

• Collaborated with cross-functional teams to streamline operational processes, improving efficiency and reducing order errors by 10%.• Actively participated in problem-solving initiatives, identifying and resolving bottlenecks to ensure smooth workflows and on-time deliveries.• Trained new team members on company protocols and best practices, fostering a cohesive and productive work environment.• Demonstrated strong communication and collaboration skills by coordinating with multiple departments to meet operational goals.

• Managed the end-to-end recruitment process, including posting job advertisements, screening applications, and coordinating interviews to ensure a smooth candidate experience.• Developed and maintained a comprehensive candidate database, ensuring accurate documentation and timely updates to support effective recruitment operations.• Facilitated onboarding processes for new hires, preparing offer letters, conducting reference checks, and ensuring compliance with organizational policies.• Collaborated with hiring managers to understand staffing needs and deliver tailored recruitment solutions, resulting in a 20% decrease in time-to-fill positions.• Conducted market research to identify new talent pools and optimize recruitment strategies, enhancing the quality of candidate selectionGIC Education Malaysia Global AssistJanuary 2017 – September 2017Admission Counsellor• Acted as a liaison between prospective students and universities, facilitating effective communication to ensure a seamless admission process and enhance student satisfaction.• Assisted students in identifying scholarship opportunities, providing guidance on eligibility criteria and application procedures, thereby improving access to education.• Organised and coordinated events for students and parents, fostering community engagement and supporting informed decision-making regarding educational pathways.• Conducted interviews with prospective students to assess their qualifications and fit for various programs, utilizing strong evaluation skills akin to talent assessment in HR recruitment.• Provided insights and support in decision-making processes for university selection, leveraging knowledge of educational institutions to advise students on aligning their goals with available opportunities.

• Led recruitment efforts by developing job descriptions, conducting interviews, and facilitating the selection process, ensuring alignment with best practices in UK employment law and diversity initiatives.• Developed and implemented HR policies and procedures, including performance management and employee engagement strategies, to promote a positive workplace culture and compliance with regulatory standards.• Managed employee relations by addressing grievances and facilitating conflict resolution, fostering a supportive environment, and ensuring adherence to organisational policies and employment rights.• Collaborated with department heads to identify training needs and support professional development initiatives, contributing to enhanced employee performance and satisfaction.• Conducted regular audits of HR practices and documentation to ensure compliance with UK HR regulations and improve operational efficiency.