• Training Department: Delivered training programs, created materials, and assessed theireffectiveness.• Operation Department: Contributed to operational processes, ensuring efficiency and adherence tostandards.• Safety and Security: Assisted in implementing safety protocols, conducting inspections, andmaintaining a secure environment.• CRM Management: Supported customer relationship management initiatives, managing databases,and analyzing customer data to improve satisfaction and retention.

Developed original content using social listening and independentsources.Strengthened content through proofreading and editing.Identified target audiences to analyze characteristics, behavior andmedia habits.Utilized digital publishing platforms to prepare well-structured drafts.Analyzed data to uncover insights and identify key opportunities to informstrategic decisions.

Answering customer inquiries and assisting.Resolving customer complaints.Managing and updating customer databases.Achieving high satisfaction ratings through proactive resolutions.Preparing daily reports.

-Translate to the pilgrims in their language verbally-Replicated flow, style, and overall meaning of original texts.-Translated documents from Urdu to arabic.-I have translated documents from Hindi to arabic.-I have translated documents from English to arabic.-Applied cultural understanding to discern specific meanings beyond literalwritten words.-Provided verbal summaries of non-English documents for immediate use.