Technical Support Engineer
Current• Identify and resolve technical issues related to the Klocwork Static Code Analyzer, interfacing directly with end users via email and phone calls.• Utilize technical expertise to create and configure test environments, accurately reproducing and troubleshooting issues across both Windows and Linux platforms.• Proficient in debugging code, reading logs, and writing shell scripts to drive effective solution development.• Trained in MISRA C Compliance, ISO 9001, and ISO 27001, ensuring regulatory compliance, quality management, and information security, fostering effective customer communication and data protection.