Technical Support Engineer
Current- Identify and resolve technical issues related to the Klocwork Static Code Analyzer, interfacing directly with end users via email and phone calls.
- Utilize technical expertise to create and configure test environments, accurately reproducing and troubleshooting issues across both Windows and Linux platforms.
- Proficient in debugging code, reading logs, and writing shell scripts to drive effective solution development.
- Trained in MISRA C Compliance, ISO 9001, and ISO 27001, ensuring regulatory compliance, quality management, and information security, fostering effective customer communication and data protection.