Team lead for IT SRM (Supplier Assure) - established direct relationship with Ecosystem Supplier Management Managers providing business advisory support to their business stakeholdersSupporting 4 Organizations & multiple Business Groups/areas and more than 300 activities (around 250 suppliers, 6 Deal Owners) in the Fiscal year (all New Buys and Renewals, including Capital purchases) – CIO, Information Security, Asset Engineering, and CDAO (Corporate Data and Analytics Office)Supporting… Show more Team lead for IT SRM (Supplier Assure) - established direct relationship with Ecosystem Supplier Management Managers providing business advisory support to their business stakeholdersSupporting 4 Organizations & multiple Business Groups/areas and more than 300 activities (around 250 suppliers, 6 Deal Owners) in the Fiscal year (all New Buys and Renewals, including Capital purchases) – CIO, Information Security, Asset Engineering, and CDAO (Corporate Data and Analytics Office)Supporting delivery manager to meet the offshore team/project expectations.Coaching and supporting the growth of 3 resources in our methodology, concepts, and process while educating them on what has made me successful in ITSRM.Worked closely with our ESM managers, and stakeholders to understand Accenture’s/our client's business needs and identify and enable solutions to meet those needs.Conducting regular huddles with team members (13 resources) to discuss open items, and new process updates, conducting process refresher training for the benefit of team members.Managing weekly governance calls with offshore team (ESMs for) activity progress updatesCoordinating with global suppliers for quote requests, quote corrections, invoice invoice-related questions.Coordinating with vendor set up team for various requests like new supplier onboarding process and change requests.Coordinating with Accounts payables for various invoice-related queries.Supporting FDD and Coupa requests, coordinated with FDD (Financial due diligence team) for results and Coupa team for IS and DP results for respective suppliers.Coordinated with the P+ team (Procurement Practice/Sourcing and legal team for various requests like MSA clauses, review of order form, quote, and SOW (Professional services) and for signature process), also worked with the team for non-renewal and termination letter.Familiar with BSR (Buying support requests), PR creation for global suppliers, Market purchase PR creation, Decision Forms, and Show less

Deputed to IBM India Pvt Ltd from American Express Banking CorpKey ResponsibilitiesKyc (Know your customer) Document Verification Process (AFC) & Rejection Remarks UpdateUrgent Card Processing & Coordination, Enhancing the Card Limit, Cash withdrawal limit, and Enrolling in the Express cash facility.Card Reactivation/ Re reinstatement process, Enrolling card into ETP (Extended Travel Plan). (Due date extension)Cancellation of card (@ work) and blocking card and Excess amount… Show more Deputed to IBM India Pvt Ltd from American Express Banking CorpKey ResponsibilitiesKyc (Know your customer) Document Verification Process (AFC) & Rejection Remarks UpdateUrgent Card Processing & Coordination, Enhancing the Card Limit, Cash withdrawal limit, and Enrolling in the Express cash facility.Card Reactivation/ Re reinstatement process, Enrolling card into ETP (Extended Travel Plan). (Due date extension)Cancellation of card (@ work) and blocking card and Excess amount refund process in favor of Employee or IBM & Process Credit fund transfer.@ Work Access: Downloading Statements, Cancellation report, Active report, Transaction report.Dunning Mailers: a) Questionable Spend Mailers - Card & Travel, b) High-Value Mailers Sending requests for LPF (Overdue payment fee) waivers.Separation Process & Data maintenance (Card Cancellation for Employees Leaving IBM) and FFS (Full & final settlement) allocation process.Co-ordinating with Amex CCPO & Credit team with all related above works.Co-ordinating with Concur expense team, Payments, and FFS team for various issues.Achievements:I have generated 2 ideas and 1 got implemented in process and received good appreciation from the client and AMEX management and received an appreciation email as a star performer for the month of July-17 Show less

Performing a daily audit of employee expense reports.Involved in Reconciliation of the Advance payment account. If any difference is found in the balance, then the contacting Employee and adjustment are made by either raising a credit memo to the corresponding supplier account.Ensuring SLA is being met under established guidelines, with the client.Co-ordinating with Vendor maintenance team for Vendor setup activities like new vendor or Supplier & banking information set… Show more Performing a daily audit of employee expense reports.Involved in Reconciliation of the Advance payment account. If any difference is found in the balance, then the contacting Employee and adjustment are made by either raising a credit memo to the corresponding supplier account.Ensuring SLA is being met under established guidelines, with the client.Co-ordinating with Vendor maintenance team for Vendor setup activities like new vendor or Supplier & banking information set up.Handled the payment rejecting queries from the payment team and bank. Researching/analysing the reason to make sure the vendor or supplier is paid on time.Bridge between Employee and payment team to make sure payment is done on time.Prepared the Unpaid invoices/Expense reports.Allocation of Aged unpaid reports and export rejections and make sure payment is done on time.Refund check auditing and reporting to the Accounts receivable dept. for reconciliation and payment.Handled multiple desks like Holds, Rejections, payments query and High Value Expense reports processing.Communicated with Employees for bank details and negotiated for extending payment time.Handled the entire Accounts payable process of allotting the Cases, conducting quality checking, Training new joiners & conducting refresher training.Handled the day-to-day operations as Finance analyst (Single point of contact on ExpensePayables activities and Vendor setup/enrolment for APAC and EMEA, LATUM entities, escalating any issues to the supervisors.Achievements:Performer of the month: Dec 2014Performer of the month: Jun 2015Performer of the month: Oct 2015Received “Summit Award” 6 times for reducing consistency in cash open items aging and for reducing the aging of unpaid invoices. Show less