Ranjan Maity Email & Phone Number

Bengaluru, Karnataka, India

Project Manager - IT AutomationResponsibilities: • Service Integration Manager and consultant for windows migration projects from Global Centers.• Formulation of Global Test scripts, documentation of processes according to GxP standards.• Communicating with Global SIM’s and cross functional teams for process management.• Driving Service-level-Agreements improvement plans for supports services and functions.• Managing multiple vendors, Benchmarking, Standardization, EOL, EOS and quality of product.• Leading Command Centre activities, enhancement tracks, escalation management, Major Incidents with RCA’s management, Quality Matrix, Peak planning, and other activities.• Vulnerability Scanning, Risk management and mitigation plan for endpoints across organization.• Oversee the performance, analyzing key metrics and implementing improvements as necessary.• Applying business analytics, problem-solving, critical thinking skills to solve perplexing issues.• Addressing delivery key issues with stakeholders as necessary for daily operations.

Basel, Basel-Town, Switzerland

Senior Consultant- Technical- Master Build creation with OS, drivers & core applications using MDT 8456 & SCCM 1906.- Requirement gathering for the latest build release.- Designing driver compatibility matrix for multi vendor supported models.- Testing of drivers for each particular model.- Early adapter of builds to analyze the risk and testing of new release.- Record changes requested by different stakeholders and finalizing them for next release.- Perform Desktop support operations as Level 4 Support.- Multiple Application ownership, which are use in client environment.- Create/Modify driver packages by Adding all H/W drivers related to new H/W additions- Full testing all devices as per test specification document.- Analysis of monthly patches as released by Microsoft and updating them to respective DP's.- Testing in Lab environment of critical and unnecessary patches.- Handling patch management for operating system releases.- Evaluating deployment reports and share with stake holders.- Creation of communication for OSD related activities.- Troubleshoot on the client issue post deployments via SNOW Incident Management.- Track compliance reports and publish it to IT Security team.- Document Creation / Modifications related to installation and qualification.- Team Management of client operations.

Noida Area, India

Responsibilities: • Technical Project management activities from Planning, Execution, Delivery, Control and Closing.• Handled Multi-Clients for Automation, Client Engineering, Design, Implementations and deployment.• Expertise in IT Strategy for Application Management, Upgrades, Patching, Testing and Migrations.• Organizational skill to manage large BAU team and communication quality matrix to stakeholders.

Bengaluru Area, India

Responsibilities:• Managed Service delivery needs as configuration, Installations, and SOE Management.• Agile Release Management approach of Windows 7 Migration using MDT through LTI Installations.• Problem solving ability with strong communication and collaborative skills.• Hardware certification using Smart Image Builder.

Bengaluru Area, India

Responsibilities: • Project engineer for standard operating environment (SOE) for supported models in client environment. • Project coordinator for migration for client desktops and laptops machines at multiple location.• Application packaging, integration, testing and maintenance for core builds.• Device driver analysis, integration and testing for all supported models. • Testing of all loadset as per client specification before releasing it for mass rollout.• Providing relevant update to all stockholders about progress and sending global communications.