Ranjan Malik

Ranjan Malik Email and Phone Number

Senior Operations Manager at Genpact @ Genpact
new york, new york, united states
Ranjan Malik's Location
Gurgaon, Haryana, India, India
Ranjan Malik's Contact Details

Ranjan Malik personal email

n/a
About Ranjan Malik

Commerce graduate with over 16 years of experience in Property & Casualty Insurance domain with specialization in bringing efficiencies through Continuous Process Improvements and Robotics. Worked extensively for Lloyd’s of London Market, UK and US Insurance/Reinsurance brokers with a complete understanding of their core business.

Ranjan Malik's Current Company Details
Genpact

Genpact

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Senior Operations Manager at Genpact
new york, new york, united states
Website:
genpact.com
Employees:
95060
Ranjan Malik Work Experience Details
  • Genpact
    Senior Operations Manager
    Genpact Mar 2019 - Present
    Gurugram, Haryana, India
    View
  • Mercer
    Team Manager
    Mercer Apr 2011 - Mar 2019
    Gurgaon, India
    . Exposure to transitions Mapping business requirements and coordinating in developing and implementing processes in line with the pre-set guidelines.. Setting out quality standards, implementing quality systems & procedures to facilitate a high-quality customer experience.. Adept in providing guidance and leadership to staff in accordance with specified program objectives.. Good communication, presentations & mentoring skills with distinguished abilities in leading teams for developing procedures and service standards for business excellence.
    View
  • Xchanging Technology Services Limited
    Team Leader
    Xchanging Technology Services Limited Nov 2005 - Apr 2011
    Gurgaon, India
    . Worked for Llyods of London, taking care of their premium advices.. Ensuring that the process functions are being performed as per the SOPs (Standard Operating Procedures) & SAG (Service Agreements) with the customer.. Maintaining the 'Performance management system' for the production FTEs.. Performance management for all the team members and providing them with proper feedback and action plans.. Customer focus through customer calls.. Coordinating with the Quality Team in implementation of best practices on the shop floor.
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  • Niit Smartserve
    Executive
    Niit Smartserve Mar 2003 - Nov 2005
    View

Ranjan Malik Skills

Bpo Employee Engagement Cefa Certified Cleared Llmit

Ranjan Malik Education Details

Frequently Asked Questions about Ranjan Malik

What company does Ranjan Malik work for?

Ranjan Malik works for Genpact

What is Ranjan Malik's role at the current company?

Ranjan Malik's current role is Senior Operations Manager at Genpact.

What is Ranjan Malik's email address?

Ranjan Malik's email address is ra****@****cer.com

What schools did Ranjan Malik attend?

Ranjan Malik attended Delhi University, Summer Fields, Gurgaon.

What skills is Ranjan Malik known for?

Ranjan Malik has skills like Bpo, Employee Engagement, Cefa Certified, Cleared Llmit.

Who are Ranjan Malik's colleagues?

Ranjan Malik's colleagues are Nandini Nandu, Sonia R., Dubey Madhuri, Jayes John, Mohammedaiyub Qureshi, Ajesh Kambre, Samiksha Kamra.

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