Ranjan Singh Email and Phone Number
Ranjan Singh personal email
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With 23 years of diverse experience, including 14 years in the ATM industry, I have honed my skills in managing large-scale ATM deployment, project management, and driving key deliverables. My expertise spans across end-to-end project execution, P&L management, and ensuring operational excellence through strategic planning and team leadership. Throughout my career, I have successfully overseen complex projects, optimized processes, and consistently delivered results that contribute to business growth.Skilled in stakeholder engagement, budgeting, and risk management, I am passionate about leveraging my experience to drive innovation and efficiency in the financial services and technology sectors. I thrive in dynamic environments where I can apply my problem-solving abilities and commitment to delivering high-quality outcomes.
Capital Softs Secure Pvt. Ltd
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Chief Executive OfficerCapital Softs Secure Pvt. Ltd Mar 2023 - PresentThane, Maharashtra, In
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Vice PresidentCapital Softs Secure Pvt. Ltd Jun 2021 - Mar 2023Thane, Maharashtra, InE-Surveillance, ATM Technology, and Infrastructure
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Associate Vice PresidentFss Dec 2016 - Jun 2021Chennai, Tamil Nadu, InRepeatedly recognized for top performance throughfast-track promotions and selection for high-priority initiatives and exceeding KPIs by 99%.Consistently delivered Projects up to 15% below the budget.Low transacted ATM actioned and moved to profitable successfully and increased annual revenue $1.2M.Actively initiated quality assurance policies and procedures to significantly reduce errors and maintain efficiency at 99.5%.Initiated and managed the project to replace all aging equipment, lowering monthly electricitycosts by 18% Introduced a project performance management system that increased project efficiency by 23% over the period of 2 years.Provided outstanding customer service and maintained regular and clear communication, resulting in a99% customer satisfaction rating in 2020. -
Field Services Manager Ii- Atm Transactions BusinessNcr Corporation Apr 2014 - Dec 2016Atlanta, Georgia, UsSpearheaded a Team of 100+ CE's to meet customer Service Level Agreements (SLA).Awarded by country head for bringing Mumbai territory performance ranking from bottom last to top three in the country in 45 days by optimizing field operations strategy.Recognition for my "Outstanding performance" during Demonetization. Scaled up ATM operations & achieved run-rate monthly savings of INR 25 Mn in FY 15-16.Managed company largest project delivery under Ministry of Finance guidance to install new 3000+ ATMs in the country. -
Field Services Manager Ii - Bla AtmNcr Corporation Apr 2012 - Mar 2014Atlanta, Georgia, Us
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Field Service ManagerNcr Corporation Nov 2011 - Apr 2012Atlanta, Georgia, Us
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Enterprise Service Delivery HeadTata Tele Business Services Apr 2009 - Nov 2011Navi Mumbai, Maharashtra , InRoles & Responsibilities:Led a team responsible for end-to-end postpaid service delivery operations,including CAF login, postpaid number activation for corporate clients, andinternational roaming activation.Implemented stringent audit processes for Customer Application Forms (CAFs),significantly reducing fraud connections by 65%.Successfully managed corporate client activations, ensuring seamless postpaidnumber activations, resolving technical issues promptly, and providingpersonalized customer support.Spearheaded international roaming activation processes for corporate clients,optimizing procedures to ensure swift and accurate activation, contributing to a35% increase in international roaming revenue.Implemented data-driven analysis and predictive modeling to identify highchurn risk customers, enabling targeted retention efforts and reducing churnrates by 17% in the first year.Collaborated with the sales team to develop customized postpaid plans forcorporate clients, resulting in a 52% increase in corporate customer acquisitions. -
Customer Service ManagerTata Tele Business Services Jul 2007 - Apr 2009Navi Mumbai, Maharashtra , In
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Project ManagerAirtel Aug 2006 - Jul 2007Gurgaon, Haryana, InKey Achievements:Received the Best Project Team Award for three consecutive months,recognizing outstanding performance in project delivery and maintaining highquality standardsDemonstrated consistency, dedication, and teamwork in achieving projectmilestonesAwarded the Best Team Leader Award in April 2007 for exceptional leadershipqualities and ability to inspire and guide team membersSuccessfully executed a significant project involving MPLS, ILL, and leased lineinstallations across 100 locationsShowcased effective project management skills and technical expertise in thesuccessful execution of the project. -
Assistant Project ManagerAirtel Oct 2005 - Aug 2006Gurgaon, Haryana, In
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Senior EngineerVsnl (Tata Communication Limited) Aug 2003 - Sep 2005
Ranjan Singh Skills
Ranjan Singh Education Details
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Karnataka University, DharwadElectronics And Communications Engineering -
Sikkim Manipal University, GangtokMarketing
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Sikkim Manipal University, GangtokInformation Technology
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Shri Venkateshwara University (Svu), GajraulaAnd Related Support Services
Frequently Asked Questions about Ranjan Singh
What company does Ranjan Singh work for?
Ranjan Singh works for Capital Softs Secure Pvt. Ltd
What is Ranjan Singh's role at the current company?
Ranjan Singh's current role is Business Operations | Leadership | ATM Projects & Managed Services | P&L | e- Surveillance | Telecom |Fintech | Ex- NCR | Ex-FSS | Ex- Airtel | Ex-Tata.
What is Ranjan Singh's email address?
Ranjan Singh's email address is ha****@****ail.com
What schools did Ranjan Singh attend?
Ranjan Singh attended Karnataka University, Dharwad, Sikkim Manipal University, Gangtok, Sikkim Manipal University, Gangtok, Shri Venkateshwara University (Svu), Gajraula.
What skills is Ranjan Singh known for?
Ranjan Singh has skills like Pre Sales, Vendor Management, Telecommunications, Vas, Management, Team Management, Channel Sales, Project Management, Customer Service Operations, Field Services Management, Six Sigma, Key Account Management.
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