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Ranjay Kumar Singh is listed as Telecom Professional - Mobile and Fix Core Voice (TDM/NGN/GSM/VoIP/IMS/Cloud/Customer Delivery/Managed Services/Project Management etc.) at Infosys Limited, based in Noida, Uttar Pradesh, India. AeroLeads shows a work email signal at tatasteel.com and a matched LinkedIn profile for Ranjay Kumar Singh.
Ranjay Kumar Singh previously worked as Lead Consultant at Infosys Limited and Technical Authority Expert at Ericsson. Ranjay Kumar Singh holds Bachelor Of Engineering (B.E.), Electronics And Communications Engineering from B.I.T. Mesra Ranchi.
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At present I am working at Infosys and leading various Telecom projects (Voice Core) on technical and management front, driving operations at L3 level, carrying out planning, T&T, stabilizing the operations and maintaining CSI etc.Prior to this, I have worked with Ericsson as Technical Authority Expert, Tata Communications as Lead-Service Assurance, , ZTE as Telecom Engineer in NGN Project (Domestic and Overseas). In Ericsson, I lead multiple Wireline/Wireless telecom projects under MS operations, also taken care of pre-sales, project management stuffs etc. In TCL and ZTE my job profiles included planning, implementation, design, site survey, installation of NGN equipment's (Softswitch, Media Gateway, LIG, L2/L3 Switches etc.), configuration, debugging, performing ATP cases, commissioning of switch, troubleshooting, O&M etc. Providing third level support to operations and implementation teams for the resolution of complex or unique translation and routing problems for EV customers, Ownership of resolution of issue of Sonus, VoIP switch platform etc.I prefer to work in a creative and challenging environment using cutting edge technologies where I could constantly learn, deliver solutions to various problems successfully and grow with the organization.
Listed skills include 2G, Ss7, 3G, Bss, and 20 others.
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New Delhi, Delhi, India
Presently I am leading various Telecom projects (Voice Core) on technical and management front, driving operations at L3 level, carrying out planning, T&T, stabilizing the operations and maintaining CSI etc.
Noida, Uttar Pradesh, India
Position: Technical Authority Expert (Team Lead), Service Delivery and Service Assurance for various operators viz. LG/Ziggo/VM/UPC/Lime/Flow etc. under MS.1. 24X7 service delivery, fault management and troubleshooting at L2 level of TDM/VoIP solutions for Flow customers, a Caribbean telecom operator.2. Vendor management and Incident management.3. Ensuring routine maintenance of network nodes in timely manner.4. Ensuring activity if any to be completed by proper change management process.5. Designing backup strategy & ensuring scheduled / unscheduled backups as per the backup plan.6. Plan and increase capacity for systems and communications to accommodate growth in a timely manner.7. Contributing to the on-going development of technology infrastructure such that they develop in line with company organizational, technical and commercial requirements.8. Troubleshooting pertaining to performance, network administration, and application conflicts.9. Providing 2nd level support to operations and implementation teams for the resolution of complex or unique translation and routing problems for Flow customers.10. Ownership of resolution of issue of Ribbon, Nokia, Oracle, Huawei, Sonus etc. wireline switches.11. Internal handoff and escalation of unidentified/complex issues to ensure customer satisfaction on resolution.12. Some more insight of day to day activities on DMS100/CS2K/C20 etc.
Noida, Uttar Pradesh, India
Position: Technical Authority Expert (Team Lead), Service Delivery and Service Assurance for various operators viz. LG/Ziggo/VM/UPC/Lime/Flow etc. under MS.1. 24X7 service delivery, fault management and troubleshooting at L2 level of TDM/VoIP solutions.2. Vendor management and Incident management.3. Ensuring routine maintenance of network nodes in timely manner.4. Ensuring activity if any to be completed by proper change management process.5. Designing backup strategy & ensuring scheduled / unscheduled backups as per the backup plan.6. Plan and increase capacity for systems and communications to accommodate growth in a timely manner.7. Contributing to the on-going development of technology infrastructure such that they develop in line with company organizational, technical and commercial requirements.8. Troubleshooting pertaining to performance, network administration, and application conflicts.9. Providing 2nd level support to operations and implementation teams for the resolution of complex or unique translation and routing problems for Flow customers.10. Ownership of resolution of issue of Ribbon, Nokia, Oracle, Huawei, Sonus etc. wireline switches.11. Internal handoff and escalation of unidentified/complex issues to ensure customer satisfaction on resolution.12. Some more insight of day-to-day activities on DMS100/CS2K/C20, IMS etc.
Bucharest, Romania
Position: Specialist (Team Lead), Service Delivery and Service Assurance for various operators viz. LG/Ziggo/VM/UPC etc. under MS.1. 24X7 service delivery, fault management and troubleshooting at L2 level of TDM/VoIP solutions for LG PE.2. Vendor management and Incident management.3. Ensuring routine maintenance of network nodes in timely manner.4. Ensuring activity if any to be completed by proper change management process.5. Designing backup strategy & ensuring scheduled / unscheduled backups as per the backup plan.6. Plan and increase capacity for systems and communications to accommodate growth in a timely manner.7. Contributing to the on-going development of technology infrastructure such that they develop in line with company organizational, technical and commercial requirements.8. Troubleshooting pertaining to performance, network administration, and application conflicts.9. Providing 2nd level support to operations and implementation teams for the resolution of complex or unique translation and routing problems for Flow customers.10. Ownership of resolution of issue of Ribbon, Nokia, Oracle, Huawei, Sonus etc. wireline switches.11. Internal handoff and escalation of unidentified/complex issues to ensure customer satisfaction on resolution.12. Some more insight of day-to-day activities on DMS100/CS2K/C20 etc.
Noida, Uttar Pradesh, India
Position: Specialist (Team Lead), Service Delivery and Service Assurance for various operators viz. LG PE.1. 24X7 service delivery, fault management and troubleshooting at L2 level of TDM/VoIP solutions for LG PE.2. Vendor management and Incident management.3. Ensuring routine maintenance of network nodes in timely manner.4. Ensuring activity if any to be completed by proper change management process.5. Designing backup strategy & ensuring scheduled / unscheduled backups as per the backup plan.6. Plan and increase capacity for systems and communications to accommodate growth in a timely manner.7. Contributing to the on-going development of technology infrastructure such that they develop in line with company organizational, technical and commercial requirements.8. Troubleshooting pertaining to performance, network administration, and application conflicts.9. Providing 2nd level support to operations and implementation teams for the resolution of complex or unique translation and routing problems for Flow customers.10. Ownership of resolution of issue of Ribbon, Nokia, Oracle, Huawei, Sonus etc. wireline switches.11. Internal handoff and escalation of unidentified/complex issues to ensure customer satisfaction on resolution.12. Some more insight of day-to-day activities on DMS100/CS2K/C20 etc.
Amsterdam, North Holland, Netherlands
Position: Specialist (Team Lead), Service Delivery and Service Assurance for various operators viz. LG/Ziggo/VM/UPC etc. under MS.1. 24X7 service delivery, fault management and troubleshooting at L2 level of TDM/VoIP solutions for LG PE.2. Vendor management and Incident management.3. Ensuring routine maintenance of network nodes in timely manner.4. Ensuring activity if any to be completed by proper change management process.5. Designing backup strategy & ensuring scheduled / unscheduled backups as per the backup plan.6. Plan and increase capacity for systems and communications to accommodate growth in a timely manner.7. Contributing to the on-going development of technology infrastructure such that they develop in line with company organizational, technical and commercial requirements.8. Troubleshooting pertaining to performance, network administration, and application conflicts.9. Providing 2nd level support to operations and implementation teams for the resolution of complex or unique translation and routing problems for Flow customers.10. Ownership of resolution of issue of Ribbon, Nokia, Oracle, Huawei, Sonus etc. wireline switches.11. Internal handoff and escalation of unidentified/complex issues to ensure customer satisfaction on resolution.12. Some more insight of day-to-day activities on DMS100/CS2K/C20 etc.
Noida, Uttar Pradesh, India
Position: Technical Authority Expert (Team Lead), Service Delivery and Service Assurance the operator Aircel under MS.1. 24X7 service delivery, fault management and troubleshooting at L2 level of Mobile Core (GSM) solutions for Aircel telecom operator.2. Vendor management and Incident management.3. Ensuring routine maintenance of network nodes in timely manner.4. Ensuring activity if any to be completed by proper change management process.5. Designing backup strategy & ensuring scheduled / unscheduled backups as per the backup plan.6. Plan and increase capacity for systems and communications to accommodate growth in a timely manner.7. Contributing to the on-going development of technology infrastructure such that they develop in line with company organizational, technical and commercial requirements.8. Troubleshooting pertaining to performance, network administration, and application conflicts.9. Providing 2nd level support to operations and implementation teams for the resolution of complex or unique translation and routing problems for Flow customers.10. Ownership of resolution of issue of Ericsson, Huawei etc. wireless core switches.11. Internal handoff and escalation of unidentified/complex issues to ensure customer satisfaction on resolution.12. Some more insight of day-to-day activities on MSS, MSC, MGW etc.
Kolkata, West Bengal, India
Position: Specialist (Team Lead), Service Delivery and Service Assurance for the operator viz. Lime/Flow under MS.1. 24X7 service delivery, fault management and troubleshooting at L2 level of TDM/VoIP solutions for Flow customers, a Caribbean telecom operator.2. Vendor management and Incident management.3. Ensuring routine maintenance of network nodes in timely manner.4. Ensuring activity if any to be completed by proper change management process.5. Designing backup strategy & ensuring scheduled / unscheduled backups as per the backup plan.6. Plan and increase capacity for systems and communications to accommodate growth in a timely manner.7. Contributing to the on-going development of technology infrastructure such that they develop in line with company organizational, technical and commercial requirements.8. Troubleshooting pertaining to performance, network administration, and application conflicts.9. Providing 2nd level support to operations and implementation teams for the resolution of complex or unique translation and routing problems for Flow customers.10. Ownership of resolution of issue of Ribbon, Nokia, Oracle, Huawei, Sonus etc. wireline switches.11. Internal handoff and escalation of unidentified/complex issues to ensure customer satisfaction on resolution.12. Some more insight of day to day activities on DMS100/CS2K/C20 etc.
Pune, Maharashtra, India
Position: Lead-Service Assurance (Team Lead), Service Delivery and Service Assurance for Enterprise Voice Services.Tier-3 Support –Enterprise VoicePosition Summary(Key Objectives/Purpose of the Job)*Tier 3 Support for all VOIP & TDM Based managed services – Standalone (VTS IP & TDM), Cisco Webex, MVOIP, IPVC, GIPVC, IPLC CC. Major Responsibilities*• L3 support for service assurance in 24x7 environments.• Provide third level support to operations and implementation teams for the resolution of complex or unique translation and routing problems for EV customers.• Fault Management for the Enterprise voice services.• Ownership of resolution of issue of Sonus / VOIP switch platform• Internal handoff and escalation of unidentified / complex issues to ensure customer satisfaction on resolution.Key Performance Indicators*1. Resolution Efficiency2. Process adherence3. Compliance to Technical and Process Audit adherence parameters4. Transaction feedback – customer feedback on incidence/TT handled.
Delhi/Ncr, India
Position: Telecom Engineer, NGN Project in the North Zone for various clients viz. NGN-TCL, NGN-MTNL, NGN-Aircel, NGN-BSNL, NGN-TTSL etc.Accountabilities:1. Conducting surveys & planning for NGN implementation as well as its network design.2. Co-ordinating with various vendors for smooth implementation of projects.3. Managing NMS/NOC and co-ordinating with the other operators for POI creation frequently.4. Traffic monitoring & troubleshooting problems related to NGN system.5. Troubleshooting in any kind of problem arise in making call or in signaling.6. Solving problems (if any) in servers (Linux, SUN, and Windows 2003 etc.) & in Billing Server.7. Handling Softswitch, Media/Signaling Gateways, PRI/PRA, V5, BRI/BRA, Billing Server.8. Providing the local and remote support to the engineers 24X7 in solving the problem in installation of NGN equipment, debugging of Softswitch, Media & Signaling Gateways, L2 & L3 Switch, Acceptance Test, Revenue Assurance Test in C4 & C5 and in Operation and Maintenance.9. Giving training to customers & new joined engineers & making them to understand ZTE products easily from technical as well as practical point of views.10. Installation of NGN equipment viz. MGW, Softswitch, LIG, AS, Billing Servers, EMS, NMS etc.11. Configuration of MG, SS, LIG, AS, EMS, NMS, Billing Servers etc.12. Debugging and carrying out ATP of NGN equipment for normal and desired functioning. 13. Playing major role in the commercial launch of the NGN project at various sites.14. Carrying out operation and maintenance for the same successfully.15. Providing technical training to the customers time to time and make them aware about ZTE NGN equipment so that they can handle the same alone in future.
Shenzhen, Guangdong, China
Position: Telecom Engineer, NGN Project in the North Zone for various clients viz. NGN-TCL, NGN-MTNL, NGN-Aircel, NGN-BSNL, NGN-TTSL etc.Accountabilities:1. Conducting surveys & planning for NGN implementation as well as its network design.2. Co-ordinating with various vendors for smooth implementation of projects.3. Managing NMS/NOC and co-ordinating with the other operators for POI creation frequently.4. Traffic monitoring & troubleshooting problems related to NGN system.5. Troubleshooting in any kind of problem arise in making call or in signaling.6. Solving problems (if any) in servers (Linux, SUN, and Windows 2003 etc.) & in Billing Server.7. Handling Softswitch, Media/Signaling Gateways, PRI/PRA, V5, BRI/BRA, Billing Server.8. Providing the local and remote support to the engineers 24X7 in solving the problem in installation of NGN equipment, debugging of Softswitch, Media & Signaling Gateways, L2 & L3 Switch, Acceptance Test, Revenue Assurance Test in C4 & C5 and in Operation and Maintenance.9. Giving training to customers & new joined engineers & making them to understand ZTE products easily from technical as well as practical point of views.10. Installation of NGN equipment viz. MGW, Softswitch, LIG, AS, Billing Servers, EMS, NMS etc.11. Configuration of MG, SS, LIG, AS, EMS, NMS, Billing Servers etc.12. Debugging and carrying out ATP of NGN equipment for normal and desired functioning. 13. Playing major role in the commercial launch of the NGN project at various sites.14. Carrying out operation and maintenance for the same successfully.15. Providing technical training to the customers time to time and make them aware about ZTE NGN equipment so that they can handle the same alone in future.
Delhi/Ncr, India
Position: Telecom Engineer, NGN Project in the North Zone for various clients viz. NGN-TCL, NGN-MTNL, NGN-Aircel, NGN-BSNL, NGN-TTSL etc.Accountabilities:1. Conducting surveys & planning for NGN implementation as well as its network design.2. Co-ordinating with various vendors for smooth implementation of projects.3. Managing NMS/NOC and co-ordinating with the other operators for POI creation frequently.4. Traffic monitoring & troubleshooting problems related to NGN system.5. Troubleshooting in any kind of problem arise in making call or in signaling.6. Solving problems (if any) in servers (Linux, SUN, and Windows 2003 etc.) & in Billing Server.7. Handling Softswitch, Media/Signaling Gateways, PRI/PRA, V5, BRI/BRA, Billing Server.8. Providing the local and remote support to the engineers 24X7 in solving the problem in installation of NGN equipment, debugging of Softswitch, Media & Signaling Gateways, L2 & L3 Switch, Acceptance Test, Revenue Assurance Test in C4 & C5 and in Operation and Maintenance.9. Giving training to customers & new joined engineers & making them to understand ZTE products easily from technical as well as practical point of views.10. Installation of NGN equipment viz. MGW, Softswitch, LIG, AS, Billing Servers, EMS, NMS etc.11. Configuration of MG, SS, LIG, AS, EMS, NMS, Billing Servers etc.12. Debugging and carrying out ATP of NGN equipment for normal and desired functioning. 13. Playing major role in the commercial launch of the NGN project at various sites.14. Carrying out operation and maintenance for the same successfully.15. Providing technical training to the customers time to time and make them aware about ZTE NGN equipment so that they can handle the same alone in future.
Bengaluru, Karnataka, India
Client: ZTE Telecom India Private LimitedPosition: Residential Engineer, NGN project in the North West zone for various clients viz. NGN-TCL (VSNL), NGN-MTNL, NGN-Aircel etc.Accountabilities:1. Conducting site surveys to deploy NGN equipment.2. Facilitating unpacking of NGN equipment as per the inventory.3. Guiding 3PP to install the NGN equipment as per site plan.4. Auditing the installation and conducting site power AT and physical AT.5. Configuring the NGN equipment as per the plan and debugging for issues if any.6. Conducting E2E AT as per the agreed offered features and functionalities.7. Putting production traffic phase by phase and monitoring closely for deviation if any.8. Then support customers during traffic migration in smoother way.9. Providing KT to the customers.10.Supporting customer’s O&M for smooth BAU operation.11.Taking part in operational review calls.12.Ensure E2E smooth transition to the NGN system as per the customer’s expectation.
Activities and Societies: IEEE, Singing etc.I have done B.E. in Electronics and Communication Engineering in 2006 from B.I.T. Mesra.
12th Mrs. K.M.P.M. Inter College, Bistupur, Jamshedpur (B.I.E.C, Patna) 1997-1999 71.00 % 10th Kashidih High School, Sakchi, Jamshedpur.
Quick answers generated from the profile data available on this page.
Ranjay Kumar Singh works for Infosys Limited.
Ranjay Kumar Singh is listed as Telecom Professional - Mobile and Fix Core Voice (TDM/NGN/GSM/VoIP/IMS/Cloud/Customer Delivery/Managed Services/Project Management etc.) at Infosys Limited.
AeroLeads has found 1 work email signal at @tatasteel.com for Ranjay Kumar Singh at Infosys Limited.
Ranjay Kumar Singh is based in Noida, Uttar Pradesh, India while working with Infosys Limited.
Ranjay Kumar Singh has worked for Infosys Limited, Ericsson, Tata Communications Limited, Zte Telecom India Pvt. Ltd., and Adecco Flexione Workforce Solution Limited.
You can use AeroLeads to view verified contact signals for Ranjay Kumar Singh at Infosys Limited, including work email, phone, and LinkedIn data when available.
Ranjay Kumar Singh holds Bachelor Of Engineering (B.E.), Electronics And Communications Engineering from B.I.T. Mesra Ranchi.
Ranjay Kumar Singh is listed with skills including 2G, Ss7, 3G, Bss, Network Design, Gsm, Voip, and Transmission.
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