Ranjintha Shanker

Ranjintha Shanker Email and Phone Number

Customer Service Representative at Shieldcard Holdings Sdn.Bhd. @ Shieldcard Holdings Sdn.Bhd.
petaling jaya, selangor, malaysia
Ranjintha Shanker's Location
Petaling, Selangor, Malaysia, Malaysia
About Ranjintha Shanker

I have a background in the customer service field. Besides understanding the requirements and needs of target customers. I have performed in handling calls and email assisting customers and following up on special cases in need. I've been a Telephonist Data entry in Dbix system Sdn Bhd with experience in updating customer's details into the system and handling Telemarketing at AEGIS BPO MALAYSIA Sdn Bhd with experience in customer's payment with their donation for the company Unicef. I'm a Customer Service Executive with experience in assisting customer's inquiries through call and email and with Microsoft Word, Excel, PowerPoint skills.

Ranjintha Shanker's Current Company Details
Shieldcard Holdings Sdn.Bhd.

Shieldcard Holdings Sdn.Bhd.

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Customer Service Representative at Shieldcard Holdings Sdn.Bhd.
petaling jaya, selangor, malaysia
Website:
axxess.com.my
Employees:
11
Ranjintha Shanker Work Experience Details
  • Shieldcard Holdings Sdn.Bhd.
    Customer Service Representative
    Shieldcard Holdings Sdn.Bhd. Jun 2018 - Present
    View
  • Shieldcard Holding Sdn Bhd
    Executive Contact Center
    Shieldcard Holding Sdn Bhd Jun 2018 - Oct 2024
    Handle customer inquiries, complaints and feedback via inbound and outbound calls, emails and the live chat system (Trix Live Chat)Provide insurance quotations, respond to insurance policies inquiries, and assist with the renewal process.
  • Aegis Bpo Malaysia Sdn Bhd (Axxess)
    Customer Service Executive
    Aegis Bpo Malaysia Sdn Bhd (Axxess) Apr 2017 - Jan 2018
    Handling inquiries about products and services.Follow up on customer's request and feedback.
  • Aegis Bpo Malaysia Sdn Bhd (Unicef)
    Telemarketing
    Aegis Bpo Malaysia Sdn Bhd (Unicef) Nov 2016 - Mar 2017
    Handle outbound calls.Convincing the one-time and yearly donor to subscribe as a monthly donor for Unicef.
  • Dbix Systems Sdn Bhd
    Telephonist And Data Entry
    Dbix Systems Sdn Bhd May 2016 - Oct 2016
    Handling outbound calls.Key in information of customers regarding their incomplete prepaid registration to the system.

Ranjintha Shanker Education Details

  • Erican College
    Erican College
    Tourism Management
  • Erican College
    Erican College
    Tourism And Travel Services Management
  • Smk Sek 10 Kota Damansara
    Smk Sek 10 Kota Damansara
    English Language

Frequently Asked Questions about Ranjintha Shanker

What company does Ranjintha Shanker work for?

Ranjintha Shanker works for Shieldcard Holdings Sdn.bhd.

What is Ranjintha Shanker's role at the current company?

Ranjintha Shanker's current role is Customer Service Representative at Shieldcard Holdings Sdn.Bhd..

What schools did Ranjintha Shanker attend?

Ranjintha Shanker attended Erican College, Erican College, Smk Sek 10 Kota Damansara.

Who are Ranjintha Shanker's colleagues?

Ranjintha Shanker's colleagues are Ainur Mashitah, Kavtha Munusamy.

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