Ranjit Gr Email & Phone Number

• Having 3 years of experience in IT industry in production/operational support.• An Excellent team player with good problem solving approach having good communication, leadership skills and ability to work in a time-constrained and team oriented environment.• Ability to learn new concepts and to adapt to new environments.• Monitor application’s and DB health• Stabilizing application in order to have minimum downtime.• Creating, Handling changes and validations.• Handling both manual deployments and deployments through UCD.• Analyse the performance of applications and system capabilities continuously to identify and implement continuous service improvements into the system.• Analyse day to day production issues reported by business and work with development team to provide work around or permanent code fixes to resolve issues.• Work on Problem tickets and change tasks submitted by multiple stakeholders and also creating changes for different requirements• Creating and following up on incidents to find out root cause and to work towards mitigating re-occurrences of issues.• Work with development team on any questions or suggestions on existing system/application performances.

Listed skills include Paper Presentation.