•Management of multiple customer accounts.•Account / Project cost management.•Prepare Proposals and SOWs.•Account Mining to generate business and opportunities for organization.•Conduct management reviews to track project goals, dependencies and risks.•Regular sync up with Client stakeholders to understand relationship status and explore newer business opportunities.•Project Staffing, Team Competency Building, Succession Planning and Attrition Risk Management.•Mentor and guide Project Managers and Project Leads.•Prepare / Manage collaterals for the projects & accounts to help Practice building.•Monitor process compliance at project and account level.•Active participation in defining / optimizing processes at organization level.