Ranjit Ram

Ranjit Ram Email and Phone Number

Deputy Manager - Training & Quality Compliance @ Concentrix
fremont, california, united states
Ranjit Ram's Location
Kolkata, West Bengal, India, India
About Ranjit Ram

I am able to handle multiple tasks on a daily basis. I am a talented, ambitious and hardworking individual, with broad skills and experience in telecom, Insurance, travel industry and online platform, social media and leading projects.Furthermore, I nderstand the importance of being interactive and enjoy communicating with others for the benefit of the company.A key strength is communication; building strong relationships with people in order to deliver the best results.Recently, I was selected from Kolkata as an individual to visit Saudi Arabic to provide onsite support for 4months from Quality on one of the Newly Launched product - Jawwy powered by STC project during transition period-Received GEM (Going Extra Mile) Award in IBM Global Process Pvt. Ltd in 2013.-Receive Super Talented Achiever (Star) Certificate of Appreciation for Quarter ending Q4, 2009; Q4,2011 & Q1, 2012 in IBM Global Process Pvt. Ltd-Receive Star Performer Certificate of Excellence in TTSL Prepaid for the last Quarter of 2009 in Aegis BPO.-Receive Star Performer Certificate of Excellence in the month July 2008 in Aegis BPO.

Ranjit Ram's Current Company Details
Concentrix

Concentrix

View
Deputy Manager - Training & Quality Compliance
fremont, california, united states
Website:
concentrix.com
Employees:
63116
Ranjit Ram Work Experience Details
  • Concentrix
    Deputy Manager
    Concentrix Dec 2021 - Present
    India
    View
  • Concentrix
    Assistant Manager
    Concentrix Mar 2018 - Dec 2021
    Visakhapatnam, Andhra Pradesh, India
    View
  • Concentrix
    Complaine And Quality
    Concentrix May 2016 - Feb 2018
    Kolkata, West Bengal, India
    Assuring defaulter on compliance action are getting closed by close looping with HPR,● Raising early alarm on suspect observed on any fraudulent activity during audits or analysis.● Auditing calls for Sales & Post Sales Process of Travel Industry.● Sharing feedback & documenting the One-on-One session with defaulters,● Reporting Daily/Weekly Dashboard on Compliance to the Management,● Raising early alarm in terms of any suspect been observed,● Conducting session to every training batch on Compliance & its action Plan,● Recommending & initiating action on each defaulter in compliance.
    View
  • Concentrix
    Quality Auditor
    Concentrix Nov 2014 - Apr 2016
    Kolkata, West Bengal, India
    Auditing calls for Front office & Back office Enterprise Account.● Calibrating with Clients on a Weekly Basis.● Conducting refresher/Training for the bottom performer.● Approving certification for the new joiner.● Interaction with clients & resolver group for Complaint Cases● Improving the Response tek score (C-Sat/D-Sat) for the process.● Coordinate with various Departments to improve the Customer Service Experience.● Providing Floor support to the Team
    View
  • Concentrix
    Senior Practitioner-Crm Operations
    Concentrix Oct 2009 - Oct 2014
    Kolkata, West Bengal, India
    Providing 2nd level technical support to international mobility customers.● Online troubleshooting, updating systems & building effective & productive communication withcustomers.● Data analyzing & reporting the team performance to the management.● Measuring & presenting team performance to the team, management & clients.● Interaction with clients & resolver group.● Retrieving customer’s feedbacks from various Networking channels.● Coordinate with various Departments to improve the Customer Service Experience.● Providing Floor support to the Team.
    View

Ranjit Ram Education Details

Frequently Asked Questions about Ranjit Ram

What company does Ranjit Ram work for?

Ranjit Ram works for Concentrix

What is Ranjit Ram's role at the current company?

Ranjit Ram's current role is Deputy Manager - Training & Quality Compliance.

What schools did Ranjit Ram attend?

Ranjit Ram attended Calcutta University, Kolkata, St. Sebastian's School.

Who are Ranjit Ram's colleagues?

Ranjit Ram's colleagues are Christina Roxane Diaco, Etong Stanley Etong, Manish Saini, Onkar Daule, Mark Jhon Paul Gamayot, Kundan Mukherjee, Thalia Rose Capacio.

Not the Ranjit Ram you were looking for?

  • Ranjit Ram

    Ranjit Ram
    Chef At Itc Limited
    Punjab, India
  • Ranjit Ram

    Ranjit Ram
    Supply Chain & Procurement I Ev I Retail I Automobile I Telecom
    Bengaluru
    3
    gmail.com, gmail.com, walmart.com
  • Ranjit Ram

    Ranjit Ram
    Quality Manager | Client Management, Quality & Compliance Framework | Ex-Cnx | Banking Domain, Food & Travel Domain, Telecommunication
    Kolkata
  • RANJIT RAM

    RANJIT RAM
    Building Services Coordinator
    Kanayannur
View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.