Deputy Manager
Current
Dec 2021 - Present
AeroLeads people directory · profile
Ranjit Ram Email & Phone Number
Deputy Manager - Training & Quality Compliance
at
Concentrix
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Deputy Manager - Training & Quality Compliance
Location
Kolkata, West Bengal, India
Company size
Who is Ranjit Ram? Overview
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Quick answer
Ranjit Ram is listed as Deputy Manager - Training & Quality Compliance at Concentrix, a with 63116 employees, based in Kolkata, West Bengal, India. AeroLeads shows a matched LinkedIn profile for Ranjit Ram.
Ranjit Ram previously worked as Deputy Manager at Concentrix and Assistant Manager at Concentrix. Ranjit Ram holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Calcutta University, Kolkata.
Company email context
Email format at Concentrix
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Concentrix
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Profile bio
About Ranjit Ram
I am able to handle multiple tasks on a daily basis. I am a talented, ambitious and hardworking individual, with broad skills and experience in telecom, Insurance, travel industry and online platform, social media and leading projects.Furthermore, I nderstand the importance of being interactive and enjoy communicating with others for the benefit of the company.A key strength is communication; building strong relationships with people in order to deliver the best results.Recently, I was selected from Kolkata as an individual to visit Saudi Arabic to provide onsite support for 4months from Quality on one of the Newly Launched product - Jawwy powered by STC project during transition period-Received GEM (Going Extra Mile) Award in IBM Global Process Pvt. Ltd in 2013.-Receive Super Talented Achiever (Star) Certificate of Appreciation for Quarter ending Q4, 2009; Q4,2011 & Q1, 2012 in IBM Global Process Pvt. Ltd-Receive Star Performer Certificate of Excellence in TTSL Prepaid for the last Quarter of 2009 in Aegis BPO.-Receive Star Performer Certificate of Excellence in the month July 2008 in Aegis BPO.
Current workplace
Ranjit Ram's current company
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Concentrix
5 roles
Ranjit Ram work experience
A career timeline built from the work history available for this profile.
Assistant Manager
Mar 2018 - Dec 2021
Complaine And Quality
Assuring defaulter on compliance action are getting closed by close looping with HPR,● Raising early alarm on suspect observed on any fraudulent activity during audits or analysis.● Auditing calls for Sales & Post Sales Process of Travel Industry.● Sharing feedback & documenting the One-on-One session with defaulters,● Reporting Daily/Weekly Dashboard on Compliance to the Management,● Raising early alarm in terms of any suspect been observed,● Conducting session to every training batch on Compliance & its action Plan,● Recommending & initiating action on each defaulter in compliance.
May 2016 - Feb 2018
Quality Auditor
Auditing calls for Front office & Back office Enterprise Account.● Calibrating with Clients on a Weekly Basis.● Conducting refresher/Training for the bottom performer.● Approving certification for the new joiner.● Interaction with clients & resolver group for Complaint Cases● Improving the Response tek score (C-Sat/D-Sat) for the process.● Coordinate with various Departments to improve the Customer Service Experience.● Providing Floor support to the Team
Nov 2014 - Apr 2016
Senior Practitioner-Crm Operations
Providing 2nd level technical support to international mobility customers.● Online troubleshooting, updating systems & building effective & productive communication withcustomers.● Data analyzing & reporting the team performance to the management.● Measuring & presenting team performance to the team, management & clients.● Interaction with clients & resolver group.● Retrieving customer’s feedbacks from various Networking channels.● Coordinate with various Departments to improve the Customer Service Experience.● Providing Floor support to the Team.
Oct 2009 - Oct 2014
Team & coworkers
Colleagues at Concentrix
Other employees you can reach at concentrix.com. View company contacts for 63116 employees →
AS
Anusha Sunkari
Colleague at ConcentrixVisakhapatnam Rural Mandal, India
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BF
Bruno Floresta
Colleague at ConcentrixSão Paulo, Brazil
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YT
Yashvi Thakkar
Colleague at ConcentrixCanada
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AS
Arathi Shenoy
Colleague at ConcentrixBengaluru, Karnataka, India
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RC
Rs Chandini
Colleague at ConcentrixBengaluru, Karnataka, India
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JP
Jutta Pralle-Schröder
Colleague at ConcentrixOsnabrück, Lower Saxony, Germany
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OB
Ogie Batula
Colleague at ConcentrixManila, National Capital Region, Philippines
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SM
Samar Mikawi
Colleague at ConcentrixGiza, Al Jizah, Egypt
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BJ
Bryan Joseph Manuel
Colleague at ConcentrixPhilippines
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IS
Ishika Singh
Colleague at ConcentrixDelhi, India
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Anusha Sunkari
Colleague at ConcentrixVisakhapatnam Rural Mandal, India
View →
BF
Bruno Floresta
Colleague at ConcentrixSão Paulo, Brazil
View →
YT
Yashvi Thakkar
Colleague at ConcentrixCanada
View →
AS
Arathi Shenoy
Colleague at ConcentrixBengaluru, Karnataka, India
View →
RC
Rs Chandini
Colleague at ConcentrixBengaluru, Karnataka, India
View →
JP
Jutta Pralle-Schröder
Colleague at ConcentrixOsnabrück, Lower Saxony, Germany
View →
OB
Ogie Batula
Colleague at ConcentrixManila, National Capital Region, Philippines
View →
SM
Samar Mikawi
Colleague at ConcentrixGiza, Al Jizah, Egypt
View →
BJ
Bryan Joseph Manuel
Colleague at ConcentrixPhilippines
View →
IS
Ishika Singh
Colleague at ConcentrixDelhi, India
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2 education records
Ranjit Ram education
Bachelor Of Commerce - Bcom, Business/Commerce, General
Bachelor Of Commerce - Bcom, General Studies
St. Sebastian'S School
FAQ
Frequently asked questions about Ranjit Ram
Quick answers generated from the profile data available on this page.
What company does Ranjit Ram work for?
Ranjit Ram works for Concentrix.
What is Ranjit Ram's role at Concentrix?
Ranjit Ram is listed as Deputy Manager - Training & Quality Compliance at Concentrix.
Where is Ranjit Ram based?
Ranjit Ram is based in Kolkata, West Bengal, India while working with Concentrix.
What companies has Ranjit Ram worked for?
Ranjit Ram has worked for Concentrix.
Who are Ranjit Ram's colleagues at Concentrix?
Ranjit Ram's colleagues at Concentrix include Anusha Sunkari, Bruno Floresta, Yashvi Thakkar, Arathi Shenoy, and Rs Chandini.
How can I contact Ranjit Ram?
You can use AeroLeads to view verified contact signals for Ranjit Ram at Concentrix, including work email, phone, and LinkedIn data when available.
What schools did Ranjit Ram attend?
Ranjit Ram holds Bachelor Of Commerce - Bcom, Business/Commerce, General from Calcutta University, Kolkata.
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