QA Manager (2018-Present) Having been promoted through a series of roles at Happiest Minds Technologies, I currently orchestrate QA delivery across multiple projects, leading a team of 30 FTEs with a mandate to drive automation and engineering improvements that accelerate delivery and increase quality. Highlights: ● Directed end-to-end software testing (manual and automation); led the enterprise-wide implementation of automation frameworks covering UI, API, Database layer, resulting in a 50% reduction in testing efforts ● Designed a testing protocol for the accessibility feature and created an accessibility testing automation framework that was subsequently rolled out by testing and development teams across the entire organization● Ideated and developed automation testing strategy to increase focus on API automation, using GUI automation for end-to-end flows resulting in less maintenance of scripts and a 40% rise in bugs captured via automation● Implemented a defect management system, using data analytics to identify trends, root causes, and areas for improvement; reduced defect resolution time by 25% through proactive defect tracking and analysis● Delivered proof of concept for data quality testing and data observability using Monte Carlo, Soda SQL, and Acceldata; implemented Soda SQL across various projects ● Established a Continuous Integration pipeline with Jenkins/Gitlab to trigger an automated test for every check-in● Cooperated with onsite teams to evaluate performance, identify opportunities, and achieve ROI ● Owned product design reviews, providing feedback on functional requirements, product designs, and schedules● Contributed to sprint pre-planning and planning, story estimating, and QE resource allocation meetings● Developed the Quality Gate Development process and various short and long-term quality improvement programs● Captured and reported metrics on software quality for senior leaders

● Design and develop Hybrid Keyword Driven automation framework using Selenium, POI API, Log4j and Java● Manage end to end automation testing activities for the project● Responsible for Creating/Reviewing Page Objects, Reusable components, Test scripts, Test Execution and Reporting● Responsible for Jenkins Set up and maintaining code in Git Repository● Responsible for Creating/Reviewing Test scenarios, Test cases, Test Execution and Defect tracking● Responsible for preparing Test verification plan for release● Responsible for coordinating with all Integration Test partner and ensuring that proper pre-release and post release Integration testing is achieved● Accessibility testing coverage with Jaws and Voice Over● Ensuring Ingestion of video works● Escalate the issues about project requirements to project manager● Attending regular Scrum, Bug Triage, Story Grooming, Meeting with Integration Partners and Iteration Planning call● Ensuring all stories are up to date in Jira● Investigation of Failures/Defects

● Analyzing client’s requirements and going through following documents BRD, HLD, LLD, Use cases, Wire frames, Content deck, Prototype etc● Responsible for Test Scenario and Test Case creation● Responsible for reviewing Test cases and updating review comments● Responsible for RTM creation and uploading scripts in Quality Centre● Responsible for Defect logging and mapping it to test cases● Executed SQL queries to validate data at back end● Responsible for Test Execution● Prepare defect data and test data on daily basis● Investigation of Failures/Defects● Daily communication/report to client