Ranjit Chatterjee Email & Phone Number

East India And Bangladesh

Kolkata Area, India. Bangladesh

Drove Business and ensured sustained growth, focused on achieving/surpassing sales & Support Target. Improved Customer satisfaction, Enhance sales & Support team performance. Communicate with clients & Sales staff to ensure all issues are resolved quickly & successfully. Review the success of each sales/support staff to predict profits & make projections. Managed multiple accounts simultaneously to guarantee client satisfaction •Responsible for working in collaboration with Hospital-IT and Biomedical Engineering in the planning, installation, execution, maintenance and support of PACS-related or PACS-impacted local & overseas projects. •Accountable for establishing changes in workflow, communicating and providing quality assurance checks to ensure that standard practices are followed by fellow Teammates •Remotely troubleshoots and repairs PACS software related problems or issues upon request for areas of responsibility for potentially multiple facilities as defined by their scope of practice •Responsible for support of specific PACS systems & standalone DICOM Applications such as MEDSYNAPSE, OSIRIX MD, Scandoc 3D e.t.c. •Responsible for providing training and competency testing to qualified stakeholders and Associated staff on exception reports, MRN demographic error reconciliation and other quality internal auditing processes. Responsible for local system support and training for local processes and implementation of software upgrades and peripheral installations per Companies guidelines •Server Installation, Storage Installation, Site Planning, Site Preparation, Network Planning, Project Delivery, PACS Implementation, Coordination with Modality Technicians, User Training, PACS-HIS integration Coordination. Connecting Modalities, Testing DICOM Connection, Setting up Modality Worklist, Schedule Training programs, Coordinating with R&D team and gathering requirements as needed.

Bangalore , India

Gujarat, India

Kolkata Area, India

Kolkata Area, India

Kolkata Area, India

Chartered Engineering, Computer Engineering

Master Of Business Administration - Mba, Marketing/Marketing Management, General

B.Tech, Information Technology

Information Technology

3 Years Polytechnic, Diploma In Computer Science & Technology, A