Operations and Process excellenceStatutory compliances and licensingQuality ManagementManaging revenue leakagesAccreditations & CertificationsAdvisory Board managementMonitor and dashboard maintenanceRisk ManagementChange ManagementIT – Assessment and SelectionCore Quality CouncilClinicians Engagement

Organizational Assessment Policy and Procedure DevelopmentCompliance ManagementRisk Assessment ManagementQIP’s, HVA, HIRA & FMEA projects

As a group head quality management, I have successfully led Quality Teams in the south and central region (8 hospitals) for accreditations, quality systems sustenance and compliance to the Quality calendars.Responsible for Quality operations at Parkway Pantai Hospitals India Limited group for all the hospitals including the complete quality systems and accreditationsBGS Gleneagles Global Hospitals, Bangalore Continental hospital, HyderabadGleneagles Global Health city, ChennaiGleneagles Global Hospital, HyderabadAware Gleneagles Global Hospitals, Hyderabad.CDKD Global Hospitals, Mumbai

Defining Hospital Policies & ProceduresQuality System management ( NABH)Monitoring.Frame work of quality Improvement Process and MethodologyLiaoning with Quality Council of India.Oversee all statutory requirements.Gap Analysis in structure, process and outcomes.Implementation of NABH Standards.Implementation of Quality Improvement Programs and related operations in Hospital.Operational and administrative activities.Establishment of quality management systems to ensure the quality of services is standardized.Implementation of NABH Standards and Accreditation Development.Coordination and integration of all quality improvement activities across the departments.Directing and supporting the departmental quality improvement teams.Collecting, maintaining, coordinating, analyzing, interpreting, and reporting of quality indicator and data on actual performance and evaluate the degree of conformity to the standards.Corrective & preventive action and its change monitoring.Supervising & co-coordinating Safety rounds, Audits & Mock Drills for quality improvement. Training & development of all levels of employees on various health care and organizational subjects.Establish and prioritize performance indicators in all clinical and managerial areas to assisting the top management to meet service standards.Necessary orientation shall be given to all staff which includes Training on NABH standards.Necessary guidance shall be given for preparing policy manual, Departmental manual, Key performance indicators (KPI) and work instructions.