Ranjith Kumar B Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Performing the trainer activitiesOnboarding the newly hired team on the first day with checking the all the basic requirementsCreation of the batch status for the newly hired team and also following up with the mandatory things to be followed on day 1Training the newly hired team based on the client & company policies.Following up with the training batch for the required support till the batch moves to the floor after their performance and reporting to the operationMaintaining the performance record for the team handledPreparing the data required from the client and the operation teams based on the quality scoresPreparing & attending the client calls for delivering the process reports based on improvement and quality of the processPreparing the training planner for the team for delivering the trainer for the employeesMaintaining the EOD(end of the day report) and manual data, and making sure everyone has met the production and utilization target on daily bases.Attending the calibration sessions with clients and cascade it to the team.Used to maintain a gray area sheet to clarify the doubts and also do RCA(root cause analysis) whenever it is required

Performing the trainer activitiesOnboarding the newly hired team on the first day with checking the all the basic requirementsCreation of the batch status for the newly hired team and also following up with the mandatory things to be followed on day 1Training the newly hired team based on the client & company policies.Following up with the training batch for the required support till the batch moves to the floor after their performance and reporting to the operationMaintaining the performance record for the team handledPreparing the data required from the client and the operation teams based on the quality scoresPreparing & attending the client calls for delivering the process reports based on improvement and quality of the processPreparing the training planner for the team for delivering the trainer for the employeesMaintaining the EOD(end of the day report) and manual data, and making sure everyone has met the production and utilization target on daily bases.Attending the calibration sessions with clients and cascade it to the team.Used to maintain a gray area sheet to clarify the doubts and also do RCA(root cause analysis) whenever it is required.

Bachelor Of Commerce

B.Com, Business Administration And Management, General