Ranjith Lewis Email & Phone Number

Aarhus Municipality, Central Denmark Region, Denmark

Working with the incredible 2Pint Software team, my role as Global CTO is to provide leadership to the organisations technological vision, strategies, overseeing client deliveries and execution. I will be working closely with customers and our team members, including the chief technology & information officer (CT&IO), chief digital officer and the chief executive officer (CEO), product development, marketing, and operations, to align technology initiatives with business goals.As part of 2Pint the CTO is in a leadership role that is pivotal in aligning technology strategies with business goals. The responsibility spans across various domains, encompassing both strategic and leadership functions. Assisting to define and execute the company's technological vision. This involves staying abreast of technology trends or emerging technologies, assessing their relevance to the business, leading key client engagements with the engineers and recommending innovative ideas and solutions that provide a competitive edge. This includes; team Leadership and Management: Responsible for leading and managing the IT teams. Assisting with time and project management, providing guidance, coaching, mentorship, and resources to ensure efficient and effective project execution. Assistance with overseeing product lifecycles, from concept to launch.Continuous innovation is a cornerstone of the CTO role. Forging strategic partnerships with our key customers, technology vendors, business partners, and the community. These collaborations can lead to the adoption of cutting-edge solutions as we adopt to market demands.

Denmark

As the CTO for Kyndryl Nordics, it is key to really understand our customers problems, to help them solve their challenges with the best solution that fits their strategies. Working with our fantastic teams around the world and our diverse strategic partners and ecosystem, the team at Kyndryl try to solve business problems for a specific industry putting the actual issues first and foremost. As CTO and working with our dedicated teams, it is important to have a clear technology understanding to be the customer trusted advisors and understand how to turn customer business problems into solutions. As Nordic CTO I work closely with our customers, consultants, architects and many other teams to understand the customer needs. A digital transformation requires that we understand customers’ requirements, to help on the transformation considering the customers goals, their enterprise, and their future. My focus is the customer and bringing real value in short sprints to show real value.

Danmark

The role of the CTO is to articulate and innovative a technical approach based on understanding our client's business and technical needs. Working with Business Partner to identify the best solutions for our clients in Denmark & comparing with industry best practices. This role involves support our teams to develop & design a winning solutions and strategies to bring forth Kyndryl’s capabilities and offerings. It is my responsibilty to engage with key client counterparts to develop relationships and showcase key technical capabilities, trends and Kyndryl's positive impact for our clients.

Region Hovedstaden, Danmark

As the CTO/Client Technical Advisor I work with IBM partners and clients on business and technology initiatives in support of achieving their business objectives. This is means providing advice and solution strategies that address client business imperatives and current business issues. It is important to represent the client's needs and technical requirements within IBM.

Region Midtjylland, Danmark

Consulting on AIOps and Cognitive Services for the Nordics, working with Cognitive Services Architecture and deployment for existing and new clients and how to adopt new capabilities in operations to transform the organisation. Part of the role includes analysing the current client set-up and the complexities or new situations and implement solutions or develop new approaches, procedures or processes. In conjunction with this, as Business Program Manager, I am working with a large Nordic financial institute and cognitive services, and the architecture and deployment of cognitive services. I am responsible for the overall program and the related projects, providing functional program development, planning, guidance and support to ensure that business objectives are met. Stakeholder management and advising management and clients on strategic and tactical decisions.

Olaf Palmés Allé, Aarhus

Senior Analytics Leader, as part of a small team of highly specialized 'Technology, Innovation and Automation, Subject Matter Experts' diving the adoption of cognitive delivery, and advanced analytics in GTS Nordic.

As Business Recovery Execuctive for a Global account in the Situation Management team, my years of experience and underlying knowledge of the account help in ensuring the highest possible service to the customer while supporting the Delivery centres and working in close conjunction with them. Due to continued growth of this customer and the large number of systems supported it is vital as Business Recovery Executive to have a clear view of the systems used by the customer, the priority and impact of incidents within these systems and the best and quickest way to handle any possible outages. As Business Recovery Executive it is important to support the teams in all incidents and to take a leading role in major/high priority incidents, as well as determining the correct response to all reported issues. The main purpose of this role is to take responsibility for incidents and assist other team members in performing larger and more complex cases, while building greater knowledge and customer overview and responsibility towards the account and customer.The role involves leading the problem resolution team, report and communicate powerfully, and conduct lessons learned sessions. Having a high aptitude for these competencies will ensure that problems are solved quickly and cost effectively. As Business Executive, one can be contacted 24/7 within the team. It is important that each situation, which has been escalated, is handled with efficiency and that all relevant parties are informed, and updated, to ensure that the downtime of the customer systems is reduced to a minimum. I am ITIL v3 certified also.

The role of Delivery analyst is aimed at using statistical analysis to improve the team performance and reduce waste. This role involves continuous investigations and improvements for efficiency gains in the team, as well as reporting the team metrics in the global delivery framework.I am responsible for reporting to the nordic and global organisation in relation to the situation Management teams both in Copenhagen & Arhus. Using the data provided by my analysis, the team works together to identify trends and exceptions by using established established metrics to measure the teams performance. This is done in conjunction with continual improvement and using the underlying principles of GDF (IBM's version of the Lean principles).I use various tools everyday to create Parento Charts, Pattern Behaviour Analysis and more, with the ultimate goal aiming for a perfect service line by eliminating waste and non value added work.

The role of the Situation Manager is to manage problem escalation, lead the problem resolution team, report and communicate powerfully, and conduct lessons learned sessions. Having a high aptitude for these competencies will ensure that problems are solved quickly and cost effectively. The Situation Management team can be escalated on issues 24/7. The responsibilities of the group are to send situation reports on escalated matters to IBM and to take control of these situations (incident handling). The team works in close conjunction with the customer and their teams, and keeps them informed of situations that have arisen. It is the responsibility of the situation management team to arrange and chair both internal crisis meetings and crisis meetings. The team must also escalate these matters, and inform the management in IBM. It is important that each situation, which has been escalated, is handled with efficiency and that all relevant parties are informed, and updated, to ensure that the impact to the customer systems is reduced to a minimum. This is important as the faster a problem is expedited and resolved, wil ensure that service level agreements are not impacted. I have undertaken the role as Delivery analyst for the Situation Management DK team. This role involved continuous investigations and improvements for efficiency gains in the team, as well as reporting the team metrics in the global framework.

As a member of a four-man team, working together, but sometimes independently to solve errors that the first level helpdesk team could not resolve. The position entailed working with other 2nd and 3rd level groups as well as other groups throughout the firm and also 3rd parties. It involved a proficiency in Lotus Notes and software errors. We participated in meetings that were essential to ensure that information was transmitted between our team and other groups. We were Lotus Notes client owners. This meant that the group was solely responsible for the customer Lotus Notes client. Any client-related incidents were reported to the team whom were then responsible for the matter and to make sure that the secondary cause was resolved. As software supporter I have an understanding of software rollout and pilot schemes, and also the use of tools related to this for examining software failures.

Technical supporter for a larrge customer account. The role involved support the customers users in several countries with the daily incidents they faced from simple user errors to software and hardware issues.

Trinity College Dublin

I was employed in the Trinity Access Programme (TAP) which is responsible for teaching/lecturing mature students and young adults as a preparatory course for the junior freshman year of University. I was the sole tutor for the biology lecture series. My duties involved lecturing for a minimum 4 hours a week, setting examinations and correcting of said exams, and also organizing laboratory and tutorial sessions.

Dublin

I was responsible for overseeing university examinations, ensuring that all the students in an examination received their papers and adhered to the rules of the university. I was also responsible the other staff members at the site of the examination and ensuring that everything was organised correctly. I was the individual directly responsible for any problems, mistakes or incidents that occurred in the examinations.

Dublin

I was responsible for designing, organising and overseeing bachelor moderatorship experimental projects. These are projects carried out by fourth year students in order to obtain their honours bachelor degree from the university. I was responsible for the work that was undertaken and that the results were correlated and that the students had adequate supplied etc. I was responsible for the maintenance and care of all animals in the research facility that we used. I offered aid in relation to education and assistance in interpretation.

Dublin

I was a laboratory demonstrator in the undergraduate laboratories. My duties involve assisting the lecturing staff in practical sessions and complementing the teaching of the course during the sessions. I also provided technical assistance to both students and staff. This involved correcting laboratory manuals and work.

Dublin

This job was general bar duties and other related tasks. Floor maintenance and store room control were also some duties I undertook. Other Duties include a fine dining waiting for the catering department.

Glasnevin, Dublin, Ireland

I was employed by the Central Fisheries Board of Ireland to undertake quantity and quality surveys of game fish stocks around Ireland on behalf of the Irish government. Other duties involved the rescue of fish in polluted areas or on land that was to be developed for property. Fish stocking of areas, depleted of game fish due to over-fishing or pollution were also tasks of this team. This was a short term contract during the summer vacation period.

Chicago, Il, Usa

Prepared drinks orders to a unique recipe in a fast paced, fine dining Italian restaurant on Michigan Avenue. Other duties included conversing with customers, ordering meals, bar stocking, inventory, food hygiene and cashier responsibility.

Dublin

During the summer periods of 1999 (June to October) and again in 2000 (June to October) I was employed by the Accommodations office in Trinity College, Dublin as an attendant. Duties involved Driving people to their rooms, carrying luggage to rooms and also dealing with customer needs and operating a hire service aimed at providing equipment for tourists. Office duties were also involved including check in and customer relations.

Trinity College Dublin

I was a member of the house services team on location in Trinity College for summer hotel guests. This involved house-keeping and maintenance duties.

Whitehall, Dublin, Ireland

During the summer periods of 1996 and 1997 between my leaving certificate examination period I worked on the grounds of a school as a general maintenance engineer. Janitorial and maintenance duties of a local secondary school premises, which included painting, cleaning and day to day maintenance.

Dublin

This company sold charitable magazines and as sales representative I was part of the door to door sales team throughout Ireland.

Doctor Of Philosophy (Ph.D.), Parasitology

Activities and Societies: Zoological Society

Postgraduate Diploma In Statistics, Statistics, Postgraduate Dimploma

A first class diploma was awarded in Statistics from the University of Dublin, Trinity College.

Bachelor Of Arts (B.A.), Natural Sciences