• Co-ordinate and follow-up with mechanics.• Maintain delivery schedules, work shop floor follow up, and reception work.• Getting maximum profit through customer satisfaction and loyalty service.• Maintain service reports and CSI actions.• Body shop work like denting & painting complition.• Done all works of front office like the unix and accepta systems.

• Co-ordinate and follow-up with mechanics.• Maintain delivery schedules, shop floor incharge, and reception work.• Getting maximum profit through customer satisfaction and loyalty service.• Customer service& operational management. • Cost control/internal control. • Profitability improvements.• Improving service standards of CSI.• Planning &organizing.• Body shop work follow up.

Co-ordinate and follow-up with mechanics.Maintain delivery schedules, shop floor incharge, and reception work.Getting maximum profit through customer satisfaction and loyalty service.Body shop work like denting & painting complition.Done all works of front office like the unix and accepta systems.Training RecordsService engineer training at MAHINDRA INSTITUTE OF LEARNING EXCELLENCE, ZHEERABADINDUCTION training at CENTRAL OFFICE, MaduraiCRDE Training at Ernakulam.Technical training for mahindra and Mahindra.GERMAN MOTORS

the biggest automobile dealership network in India and probably the second biggest in Asia. TVS GROUP is well known for its wide range of automotive spare parts like nuts,bolts,brake parts ,tyres,rubber boots,fuel filters,auto electrical equipments etc; Here I am starting as a technician and releaved as service advisor.Tvs &sons is the authorized main dealer of MAHINDRA& MAHINDRA, ASHOK LEYLAND, and ECOMET in kerala with annual turnover of around 7.5 crores 60 employees.I am working as a service advisor for MAHINDRA & Mahindra vehicles.

• Customer service& operational management. • Cost control/internal control. • Profitability improvements.• Improving service standards of CSI.• Planning &organizing.• Body shop work follow up.

Still I am working as a body shop incharge in German motors.German motors is the only dealer for Chevrolet and Opel vehicles like Cruze,Captiva,Tavera,Optra,Aveo,Uva,Corsa etc in calicut and north kerala with annual turn over of 5 crores and 800 employees, immediately assumed overall responsibilities for service center and customer relations. Training records:.LEVEL-1 training at Banglore.

annual turn over of 3 crores and 3 0 employees, immediately assumed overall responsibilities for service center and customer relations.I am starting a technician and completed as a supervisor. Duties and responsibilitiesCo-ordinate and follow-up with mechanics.Maintain delivery schedules, work shop floor follow up, and reception work.Getting maximum profit through customer satisfaction and loyalty service.Maintain service reports and CSI actions.AchievementsRegularly my team achieved high labour and spare parts figures.Improved service standards on CSI SURVEY.Training recordsRegular training sessions at the TATA MOTORS, PUNE