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Data Strategist known for initiating and executing large-scale analytics solutions within the Consumer Electronics, Pharmaceutical, Telecommunications, Retail, and Financial Services industries. My specialties are defining technical vision and driving organizational efforts.At present, I lead CX Data Labs globally. It is a premier consulting firm that is revolutionizing the way businesses approach the refinement of customer experiences using digital, data, and technology. If this sounds interesting, drop me a note and let's chat!Some of my previous success includes:AMAZON ALEXA BUSINESS INTELLIGENCE: Modernized customer interactions data infrastructure and pipelines to generate WW Engagement metrics. Architected and delivered privacy-aware data products to scale to datasets with > XX B entities. Our multi-year modernization efforts using software principles (DataOps) yielded an overall savings of XX FTEs / yr and XX % reduction in pipeline latency. GSK, LARGEST ANALYTICS PLATFORM: Executed a 3-year multi-million-dollar program to build first integrated data and analytics platform for R&D – largest GSK data analytics hybrid multi-cloud platform. GSK recipient of industry award for fastest buildout.GSK, DEVOPS & DATAOPS ENVIRONMENT: Re-invented DevOps and DataOps practices, introduced agile, scrum, and Kanban, and reusability concepts. Samsung Electronics America, ONE-TO-ONE MARKETING: Created big data/Customer 360 strategy and implemented $8MM program to enable loyalty, e-commerce, and personalization. Developed a platform with 1000 variables allowing Marketing to assess behavior, segment, and tailor content for 36M consumer profiles. Formal Recognition: ✦ GSK recognized with Cloudera Data Impact Award at Sep 2017 Strata Data Conference.✦ Recipient of Samsung Electronics America 2015 “Innovation Award” for personalization journey.✦ Selected by Whataburger, Inc., COO for “Going Above for Those Who Have Gone Beyond” award, 2010.SPECIALTIESExecutive / Stakeholder EngagementData Analytics Strategy & ExecutionBusiness Intelligence TransformationDigital TransformationProgram Execution / LeadershipIT & Business Leader CommunicationsData Assets Value RealizationOpEx & CapEx Budget OversightTalent Acquisition & Team BuildingAnalytics / Reporting / AI / ML
Cx Data Labs
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Founder And PrincipalCx Data Labs Dec 2022 - PresentI facilitate the realization of the business strategy of our clients and do so by using Technology solutions powered by Data and Analytics.
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Adjunct FacultySouthern Methodist University Aug 2022 - PresentDallas, Tx, UsI teach Business Analytics Consulting at the Cox School of Business in SMU. This course is an elective for MBAs and part of the core curriculum for the MSc. Business Analytics program. -
Head Of Alexa Experience Data (Axd)Amazon Nov 2020 - Nov 2022Seattle, Wa, UsI have responsibility for the data engineering function that powers our understanding of Alexa Engagement globally. There are three focus areas; governance and privacy, platform, and core data that we deliver through a team of SDEs, DEs, TPMs, and SDM/DEMs. -
Sr. Director, Product Director, Data Platform And Data Services (R&D Tech)Gsk Mar 2020 - Nov 2020Brentford, Middlesex, Gb -
Sr. Director, Global Head Of Platform, Engineering, Innovation, And Support (Dcs, R&D)Gsk Mar 2019 - Mar 2020Brentford, Middlesex, GbLead 4 direct reports with 100+ indirect reports across the UK, India, and the USA to support internal Software Product Engineering for 2,000+ R&D users in 24/7, global operations. Originate vision and strategy for ongoing support, application upgrades, and new product introductions. Develop and manage OpEx and CapEx budgets. An active participant within Data Leadership Team, Enterprise-wide Cloud Strategy and report to Head of Data for R&D.TEAM LEADERSHIP: Direct Application Infrastructure Engineering, Level 2 & 3 Support Operations, Solutions Technology, Enablement & Adoption, multiple Software Engineering teams, and outsourced global hosting personnel.STAKEHOLDER ENGAGEMENT: Partner with heads of R&D business units to define needs and elicit information and roadmap refinement. Define data strategy for lines, including Genetics, Clinical, Regulatory, Patient Safety, Product, Portfolio, and Real-world Evidence.ENGINEERING CONSOLIDATION: Designed and initiated engineering practices consolidation, opening communications, combining teams, and reducing 3rd-party headcount.GENOMIC ANALYSIS VISUALIZATIONS: Defined/initiated cutting edge product enabling 1,000 users to visualize genomics data for purposes of target selection. Reduced time-to-market and enabled tooling for drug targeting effectiveness. MANAGED SERVICES: Championed concept and drove outsourcing of End User Support replacing of 3rd party, leading to saving in OpEx software licensing costs, maintenance and salaries.
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Sr. Director, Global Head Of Platform And Tools (Data Coe, R&D)Gsk Jan 2016 - Feb 2019Brentford, Middlesex, GbDirected 40+ internal, vendor, and consulting IT personnel across data platform development, platform compliance, and architecture teams located globally to create/implement GSK big data strategy. Highlighted growth, sustainability, and operations to design future state and initiated efforts to change DevOps environment. Controlled OpEx and CapEx budgets.Leadership, Cultural Change & Retention: Partnered with Recruiting and personally acted as the face of GSK R&D Data Platform to attract talent. Maintained open door policy and encouraged innovation. Achieved retention rate of 90% of key talent while going through a transformation.Licensing Negotiations: Assessed licensing spend negotiated/re-negotiated software licensing and professional service contracts to achieve 60% in overall program costs in 12 months.Cross-Matrix Resource Model: Established rapport across organizational boundaries, promoted concept, and gained support to develop a cross-matrix resourcing model to create a sustainable Data CoE workforce strategy.
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Sr. Manager Ii, Innovation And Big Data ArchitectSamsung Electronics America Jul 2014 - Jan 2016Ridgefield Park, Nj, UsLed a 10-member team in platform development and data acquisition to support corporate loyalty, e-commerce, and personalization objectives. Introduced analyses of enterprise dark data, realizing the value in data assets never utilized previously. Oversaw $8M OpEx. BIG DATA STRATEGY: Created a big data strategy to internalize outsourced analytics and implemented $8MM program to enable loyalty, e-commerce, and personalization process with year 1 ROI of $35MM.FIRST CUSTOMER LOYALTY SCORING PROGRAM / COMPANY RELATIONSHIP JOURNEY: Implemented company-first customer loyalty scoring mechanism supporting $35M Single Destination Experience (SDE) program to optimize customer loyalty experience.SAMSUNG.COM-FIRST CUSTOMER-BASED CONTENT PERSONALIZATION: Initiated concept and drove real-time messaging framework for Samsung.com-first customer-based content personalization achieving 40% conversion for mobile pages on 2015 Black Friday.GALAXY & NOTE PRODUCT LAUNCHES: Led development of new data products focused on “targeted marketing” principles used for Galaxy and Note series product launches. -
Sr. Manager, Enterprise Data Warehouse & Analytics ArchitectWhataburger Apr 2013 - Jul 2014San Antonio, Texas, UsSupervised team of 7 to build sustainable technical architecture for enterprise data and analytics application domain including Restaurant, Real Estate, Supply Chain, and Share Services lines of business. Designed/deployed incremental build model for data solutions reducing risk and driving a 20% reduction in “time to market” for data projects.TALENT & LEARN MANAGEMENT PROJECT: Led Talent and Learn Management modernization process impacting 26K employees. DATA MANAGEMENT PROGRAM RESTRUCTURING: Took charge of $2M-over-budget Master Data Management program and delivered in 6 months. Formally recognized by COO during the annual company meeting.SALES & REPORTING PROGRAM: Revamped Restaurant Sales and Staffing Reporting Solution reducing cycle time from 10 hours to 1 hour. Due to this reduction, reports were embedded in operational processes and were used consistently by 700+ stores. -
Technical ArchitectUsaa Nov 2012 - Mar 2013San Antonio, Texas, UsDirected 3 teams of 40+ IT personnel to manage application portfolio serving 14K+ front line member service representatives and managers and $5MM application portfolio within the Financial Advice and Solutions line of business. Spearheaded Marketing technology optimization of Customer First Strategy to reduce time to deliver personalized marketing content to new members by 90%.COMPANY-FIRST BIG DATA PROJECT: Led first-ever big data project, Auto Total Loss, enabling early detection of total loss vehicles in accidents and delivering $10MM ROI. -
Lead Sftw Dvlpr & IntgrtrUsaa Nov 2010 - Nov 2012San Antonio, Texas, UsLed teams of up to 25 to develop data applications. Evangelized rapid application development model shifting from waterfall-based to agile-like delivery methods. Initiated successful proof of concept efforts to create big data strategy; launched Business Intelligence lab.
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Sftwr/Systms Engineer Sr.- IUsaa Jun 2009 - Nov 2010San Antonio, Texas, Us
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Database Admnistrator I-IiiUsaa Aug 2007 - Jul 2009San Antonio, Texas, Us
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Undergraduate Research AssistantUniversity Of Texas At San Antonio Jun 2006 - Aug 2007San Antonio, Tx, Us• Developed and investigated new methodologies around filter design and signal processing
Ranjith Raghunath Skills
Ranjith Raghunath Education Details
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Mit Sloan School Of ManagementMba -
The University Of Texas At San AntonioElectrical Engineering
Frequently Asked Questions about Ranjith Raghunath
What company does Ranjith Raghunath work for?
Ranjith Raghunath works for Cx Data Labs
What is Ranjith Raghunath's role at the current company?
Ranjith Raghunath's current role is Customer eXperience | Founder | Data and Analytics Executive | Board Member | People Leader.
What is Ranjith Raghunath's email address?
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What is Ranjith Raghunath's direct phone number?
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What schools did Ranjith Raghunath attend?
Ranjith Raghunath attended Mit Sloan School Of Management, The University Of Texas At San Antonio.
What skills is Ranjith Raghunath known for?
Ranjith Raghunath has skills like Business Intelligence, Data Warehousing, Etl, Big Data, Integration, Sdlc, Software Development, Databases, Hadoop, Sql, Enterprise Architecture, Microsoft Sql Server.
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