• Facilitate prospective students through the application process for their university of choice, ascertain student needs and objectives of a prospective student through a set of interviews and help the student determine if the program or University is a fit for the students and ensure the students meets all requirements and deadlines• Monitor communications to make use accuracy and quality of content sent out by the team to prospective students through phone calls and e-mails regarding the… Show more • Facilitate prospective students through the application process for their university of choice, ascertain student needs and objectives of a prospective student through a set of interviews and help the student determine if the program or University is a fit for the students and ensure the students meets all requirements and deadlines• Monitor communications to make use accuracy and quality of content sent out by the team to prospective students through phone calls and e-mails regarding the University and program• Handle student complaints and Investigate any negative social media comments and respond quickly to increase student retention • Achieve daily metrics surrounding a number of calls per day, speed to lead metrics, talk time per day, number of applications per day as set by senior management• Create reports using CRM database to track student progress and report overall matrix to the regional head • Assist marketing team to build internal cultivation plans to re-engage students• Responsible for achievements of team targets set by senior management and partner universities Show less

• Manage company-generated CRM database of inquiries and leads, recording all conversion activity, contact details, profiles, contact history, decisions and outcomes• Make outbound calls to prospective students who have expressed an interest in attending Partner institutions• Recruit applicants from various markets to our Partner institutions, both at college and undergraduate levels• Counsel and consult students all through the enrolment process via e-mail, Skype, What’s app and… Show more • Manage company-generated CRM database of inquiries and leads, recording all conversion activity, contact details, profiles, contact history, decisions and outcomes• Make outbound calls to prospective students who have expressed an interest in attending Partner institutions• Recruit applicants from various markets to our Partner institutions, both at college and undergraduate levels• Counsel and consult students all through the enrolment process via e-mail, Skype, What’s app and phone• Advise students using a consultative process to ensure the student has all the information to make an informed decision about the University and program• Provide excellent customer service to potential students through consistent and effective outreach and follow-up• Manage the entire lifecycle of student applications from the origin of inquiry all the way to tuition deposit • Communicate industry trends, program nuances and student feedbacks to managers and marketing teams at internal monthly meetings Show less

• Manage student relationships across multiple batches and programs, Build Referrals for Enrolment.• Plan promotional activities to increaserevenue by enrolling students into IELTS, TOEFL, SAT, GRE GMAT and admission counselling services• Develop a strong and productive relationship with Schools, and Colleges to get partner contracts• Traveled across different centers in south India and Conducted admissions counseling session to currently enrolled students and get on spot… Show more • Manage student relationships across multiple batches and programs, Build Referrals for Enrolment.• Plan promotional activities to increaserevenue by enrolling students into IELTS, TOEFL, SAT, GRE GMAT and admission counselling services• Develop a strong and productive relationship with Schools, and Colleges to get partner contracts• Traveled across different centers in south India and Conducted admissions counseling session to currently enrolled students and get on spot enrolments• Meet monthly targets set by the Management and present MRM (monthly revenue meeting) Show less

• Greet students and register walking enquires on CRM tool• Making outbound calls, warm and prospective students who have expressed an interest to study Overseas• Counsel on Courses, guide students through the admission Requirements, enrolment process and assist them One on One through e-mail, and phone• Follow up with web leads, college seminar data, managing leads and converting them into prospective students

• Responsible for the planning, fundraising, coordinating special events and cultural activities • Recruitment of volunteers • General administrative support to management • Ensure volunteers are staffed to support the various areas of operations