Design, Configuration, and Troubleshooting: Led the design, configuration, implementation, and troubleshooting of Huawei ISP GW Routers, Switches, OLT, and BRAS, as well as NOKIA BRAS and OLT systems. Escalation Management: Handled internal and external escalations, ensuring timely resolution of complex network issues. Team Leadership: Directed a team of 15 Network Operations Engineers, overseeing the operations and maintenance of ISP network infrastructure. Bandwidth Monitoring: Utilized Cacti for monitoring and analysing bandwidth traffic to optimize network performance. Content Delivery Networks (CDNs): Enabled and managed CDN integration for major providers such as Google, Facebook, Akamai, and Netflix, enhancing user access and performance. Process Creation: Developed and implemented processes for efficient problem reporting, analysis, troubleshooting, and resolution to ensure smooth network operations. Team Empowerment: Enhanced the capabilities of the Operations team through knowledge building and training initiatives. High Availability Networks: Designed and implemented high-availability network solutions for Service Provider Points of Presence. Operational Efficiency: Streamlined standard operations and business processes for timely service implementation and sustainable network management. Campus Network Design: Led the design and deployment of campus-wide Internet access through FTTH (Fiber to the Home) technologies. Documentation and Process Adherence: Created and maintained comprehensive documentation, ensuring strict adherence to processes for lifecycle management of customer services.

Designing, Configuration, Implementation and troubleshooting of Juniper & Cisco Routers and Switches Handling the escalations customer & internal escalations (NOC Team). Leading a team (Size -10) of Network Operations Engineers for operations and maintenance of ISP Network Monitoring the Bandwidth traffic using a Cacti and PRTG Creation of Process that ensures smooth functioning of problem reporting, analysis, troubleshooting and resolution Enhancing Operations team capability by empowering and knowledge building Design and implement high availability networks for Corporate Network Services over Service Provider Point of Presence Stream lined standard operations and business process for timely implementation of services and sustainability Lead member for design of build own and operation of campus wide Internet Access through WiFi access

Site In-charge – Lakshmi Vilas Bank, Zonal office, Ulsoor, Bangalore, Which is the client of Wipro InfoTech, Bangalore. This site is comprised of 2 Mbps leased lines, ISDN BRI/PRI and Channelized E1’s.Responsibilities Design, Implementation and Monitoring the WAN for Lakshmi Vilas Bank. This Network is well connected and running with OSPF routing protocol. This network is based on the centralized CISCO 7505 series router with distributed 3600and 1700 router at the branch end. The WAN Infrastructure consists of LEASED LINES, ISDN PRI/BRI and CHANNALISED E1 technology. Observe the routing status as well as WAN links connectivity & ensure to maintain Karnataka region network uptime 99%. Managing Different kind of modems like Tellabs, RAD and Atrie etc., Firing ISDN both channels (BRI/PRI) depends upon the workload.

I was associated with Karnataka Superintendent of police (KSP) project.Responsibilities:Installing &Configuration of Cisco Routers, Switches and Converters for MLLN and NON-MLLN circuits. The customer is comprised of 2 Mbps Leased Lines.

 Troubleshooting and Monitoring Leased Line and ISDN circuits for City Union Bank. Troubleshooting of ISDN PRI, ISDN BRI and Leased Lines over PPP and HDLC Protocols. Good Exposure in MLLN circuits. Good experience in commissioning of Leased lines and ISDN for various bank sectors such as ICICI, ING VYSYA, UBI, AXIS, CORPORATION and VIJAYA Bank etc., Good experience in structure cabling for providing Data and Voice. Good experience in configuring various types of modems. Co-ordination and completion of project within a stipulated time period.