Ranjit Rai Email & Phone Number

Bengaluru, Ka, In

Jagdalpur Area, India

DASTAK - Khushyon KiPresently working with farmers to help them learn new way of farming like -1. Seed Production (2) Stevia Farming (Herb), (3) Organic Farming (4) Poultry Farming (5) Animal Husbandry (6) Fisheries & Aquaculture (7) Beekeeping) (8) Tribal Tour & Home Stay (9) Tribal Handicrafts (10) Alternative Healing

Jagdalpur Area, India

Dastak : Khushyon KiPresently working with farmers to help them learn smart way of Farming to realize their potential. I'm helping them in following verticals:1. Seed Production (2) Stevia Farming (Herb), (3) Organic Farming (4) Poultry Farming (5) Animal Husbandry (6) Fisheries & Aquaculture (7) Beekeeping) (8) Tribal Tour & Home Stay (9) Tribal Handicrafts (10) Alternative Healing

Jagdalpur Area, India

Dastak : Khushyon KiPresently working with farmers to help them learn new way of Farming to realize their potential in following verticals:1. Seed Production (2) Stevia Farming (Herb), (3) Organic Farming (4) Poultry Farming (5) Animal Husbandry (6) Fisheries & Aquaculture (7) Beekeeping) (8) Tribal Tour & Home Stay (9) Tribal Handicrafts (10) Alternative Healing

Managing offshore IT Infrastructure Support Teams.

Responsible for Service delivery for IT Infrastructure (LAN, WAN, EMAIL, Antivirus, Security, End user Hardware's etc.) & Application support (SAP, Siebel and Kenan etc) throughout the lifecycle from selection, procurement, deployment to sustenance across all 33 offices of Tata Sky.* Manage the escalation process including calling customers promptly on all Management Escalated cases* Define and Manage Capex / Opex Budgets for IT Support Services.* Ensuring compliance to IT Infrastructure processes, governance to policies and adherence to standards by the Team.* Enforcing Information Services (IS) guidelines and procedures, in accordance with policies set forth.* Effectively collaborating internally & externally with the senior management of customer, suppliers, service providers.* Implement ITIL best practices for Service Support and Service Delivery & Ensuring necessary process's is in place for risk identification & remediation.* Responsible for Business Continuity, Information Security & Capacity Planning.* Ensure that suppliers are assessed for the services rendered on a periodic basis.* Perform periodic IT Operations assessments and develop improvement plans, roadmaps.* Building appropriate relationships between IS, Technology & Business teams in the organization.* Ensure that the basis for cost & resource allocation is set as per business requirements.* Monitor expenses for the IS Budget & ensures that the cost booking is performed with correct details.* Identify areas of costs reduction & work towards implementing cost effective solutions for the IS.* Plan budgets for upcoming & existing projects / operations.* Ensure that the annual maintenance agreements are executed on a timely basis.* Ensure Legal IS compliance & software licenses compliance.

Handling day-to-day system operations of about 100 people of an American Express founded company.* Managing a team of two DBA & two production support engineer.* Rolling out new release & patches to the production environment at data center located at Santa Clara California USA.* Managing product & user Licensing.* Backup, Restore, Disaster, contingency management planning & implementations.

Joined along with first batch of 80 engineers along with launch of GTSC Bangalore.Pre & post sale technical support, Key Account Relationships Management for following Microsoft Products from Global Technical Support Center (GTSC; * IIS Web server Technologies.* SharePoint Technologies.* FrontPage Technologies.* Windows Server & Client Technologies.

Handling a team of six system engineers & supporting entire MIS operation of organization on 24/7 basis.* Job Involved installation, configuration and management Of User and Groups, NIS, NFS, Samba, DNS, DHCP, Apache, Open SSL, FTP on Unix/Solaris Servers.* Installation of Oracle 8/8i On Red hat Linux, Sun Solaris and UNIX servers. Managing users and Table Space. Fine Tuning of Oracle, Backups, Monitoring and Security of Databases.* Source code control administration using Rational ClearCase which includes Installation & configuration, Administer the registry and regions, Manage ClearCase access control, VOBs, Views, Storage pools, Licenses, Back up and Restore ClearCase objects etc.* Installation, Configuration and troubleshooting of Windows NT/2000 Servers and Windows 95/98/2000 Desktops.* Cisco (2600 Series) and D-Link routers configuration like Designing ,installing IOS, configure static; routes, NAT and Leased/ISDN Connectivity and throughput analysis since the company has two Leased circuits (Satyam and IPLC) and one ISDN (STPI) Connectivity.* Support of zeroCodeTM (www.zerocode.com ) Framework product development environment, which is on Red hat Linux & Oracle database. Troubleshoot and resolved pervasive problems on workstations and servers.* Remote Administration of US Office servers since Company has IPLC (International Private Leased Circuit) connectivity from Bangalore to Glendale USA.* Designed and Implemented Centralized access control using Radius server for the corporate LAN/WAN.* Documentation of Software Licensing and Hardware maintenance. Backup & Recovery strategy and implementation.* Up gradation of Microsoft Exchange 5.5 to Exchange 2000 Conferencing server and introduced instant messaging and video conferencing in corporate LAN/WAN using the same.

Job involved installation, Configuration and initial training and support of zeroCodeTM at client place. Clients include established business houses like FedEx, Fox Racing, DANONE, and Work Life Benefit (WLB) etc.* Installed and configured the QMail server (Unix Platform) with mailing list support and automatic subscription, un-subscription for sending bulk mail for sales team at Ampersand Corporation.* Network support for 25 user network; * Administration of IBM WebSphere 4.0 application server in a heterogeneous environment.

Job involved installation & configuration and Management of Servers, Desktops and Routers (Motorola Vanguard).* Since the Company is in Embedded system solutions configured different types of Hardware and Software. * Maintenance of Database, Mail, Web & FTP Servers.* Extensively traveled across India for support of company product & solutions.* Mobilizing team for Service Delivery at client's sites.* Worked on Online Billing and booking project for Hindustan Petroleum (HP) on their dealers Network across India.* Backup & Recovery strategy & implementation.

* Headed the EDP department & its operation which includes computerization of production units, vendor management, budgeting, policies & documentation.* Since company has four Production units across Bangalore city installed and Configured RAS Server and Microsoft Exchange Site replication. Troubleshooting the Leased and ISDN Connectivity.* Installed and maintained the production and supply chain management ERP package for company. * Troubleshoot and resolved pervasive problems on workstations and servers. Backup & Recovery strategy & implementation.* Managed a team of five desktop support engineers. * MIS related documentations and Inventory management.

* Since the company is in Network services and solutions and has a large client base across Bangalore city, actively involved in Design, Estimation and commissioning of large network LAN/WAN projects.* Managed a team of Network support engineers.* Maintenance and support of client Corporate LAN/WAN Network.* Installation and configuration of Routers, Hubs, switches, structured cabling Leased & ISDN connectivity at client site.