Ranses Ramirez Email & Phone Number

Houston, Texas, United States

Manages and directs Sales and merchandising team to achieve sales and profit goals within an assigned territory.-Build and maintain partnerships with customers while driving customer satisfaction through excellence in execution.-Train, evaluate and develop team members (Merchandisers, ORMs, ORM-Lead, SDMs, Account Managers) to obtain growth and profit and to foresee future career advancement-Manage and supervise the daily sales and align merchandising/order replenishment activities through collaboration with Field Sales teams-Point of contact responsible for ordering, transmissions, missed deliveries, dispatch, hot shots, off day deliveries and CSTs-Routinely visit accounts to monitor adherence to merchandising/order replenishment standards and back room management-Create and implement effective direct sales strategies and partner with sales personnel to achieve sales objectives.-Develop a sound knowledge of all sales capabilities to effectively sell all products and packages.Drive profitable growth at assigned accounts where a lead role is required and participate in joint calls with key account sales partners as necessary.-Collaborate with Area Sales Manager and sales personnel to develop key customer relationships and strategies to deliver required execution.

Houston, Texas, United States

Responsible for identifying opportunities within large chain channels and maximizing profitable sales opportunities.-Maximize profitable sales opportunities by thoroughly understanding the complexities of the channel or customer's business and building enduring relationships based on trust and integrity with that customer's management team. -Successfully sell customer plans that include annual CMA's, strategic and tactical pricing plans along with promotional plans that align with and support the customer's and the Coca-Cola system’s business objectives and strategies. -Evaluate outlet opportunities. Ability to collaboratively sell and overcome customer objections. -Assist customers in reaching sales potential on company products by offering creative merchandising ideas. -Handling customer issues and opportunities promptly. -Propose appropriate brands, packages, and equipment to satisfy customer and consumer needs while fully leveraging national and local marketing initiatives with customers. -Develops a customized business plan addressing the critical needs of the customer or channel while delivering Coke system budgeted profit and volume -Collaboratively develop with customer a strategic plan (price and package) that generates desired results for both the customer and Coke system -Execute channel and customer promotions and programs that leverage national brand ideas and thinking and consumer insights to drive increased consumer preference and customer activity. -Activate Coca Cola Southwest Beverages system to develop and implement business plan/solution that meets customer needs and drive beverage category profit and volume, contributing to overall sales growth for the customers' entire business. -Track daily, weekly and monthly call activity and performance measurements against assigned goals and expectations. -Conduct post promotional analysis measuring the success levels of promotions making any necessary changes.

Miami, Florida, United States

Directs the day-to-day activities of a team of Sales Merchandisers throughout the Miami area for 244 stores. Some of my responsibilities include : -People Development and Leadership -Train, evaluate, support, and develop team members-Coach and give feedback to associates -Ensure associates complete daily activities on time -Recruiting and hiring; conducting interviews to maintain staffing levels -Onboarding new associates -Lead huddle calls with sales merchandisers and part-time merchandisers -Scheduling sales merchandiser and part-time work hours -Labor planning and OPEX merchandising budgeting -Execution of Company Standards -Develop weekly merchandising plans including display execution resource strategy -Visit outlets for adherence to merchandising standards-Monitor market execution per ad calendar -Track volume for incentives & productivity -Conduct account execution surveys-Close customer service tickets related to merchandising and replenishment in a timely manner-Manage order transmissions, missed deliveries, dispatch issues, & unscheduled deliveries-Manage technology/device administration-Communicate with store managers as needed concerning ordering/execution -Main point of contact for ordering/delivery issues .Overall versatile team player , with the enthusiasm and determination to assist any area that will positively impact our brand and business .

Pembroke Pines, Florida

• Coordinate daily Front of the House and Back of the House restaurant operations• Deliver superior service and maximize customer satisfaction• Respond efficiently and accurately to customer complaints• Regularly review product quality and research new vendors• Organize and supervise shifts • Appraise staff performance and provide feedback to improve productivity • Estimate future needs for goods, kitchen utensils and cleaning products • Ensure compliance with sanitation and safety regulations• Manage restaurant’s good image and suggest ways to improve it• Control operational costs and identify measures to cut waste• Create detailed reports on weekly, monthly and annual revenues and expenses• Promote the brand in the local community through word-of-mouth and restaurant events• Recommend ways to reach a broader audience (e.g. discounts and social media ads) • Train new and current employees on proper customer service practices• Implement policies and protocols that will maintain future restaurant operations

Florida, Miami

• Develop operational, marketing, and business plans in conjunction with owners or board of directors.• Estimate food and supply needs, oversee the placement of orders.• Hire, train, and supervise managers and staff.• Manage the budget, administer payroll, and make sure operations remain within budget.• Establish and enforce standards and regulations for personnel, administration, entertainment, and food._____________________________________________________________________________________________• Greet and escort customers to their tables• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)• Prepare tables by setting up linens, silverware and glasses• Inform customers about the day’s specials • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages• Communicate order details to the Kitchen Staff• Serve food and drink orders • Check dishes and kitchenware for cleanliness and presentation and report any problems• Arrange table settings and maintain a tidy dining area • Deliver checks and collect bill payments• Follow all relevant health department regulations • Provide excellent customer service to guests

Diploma, Criminal Justice And Corrections

High School Diploma