In this role I am responsible for leading sales and driving strategy for the B2B sales function

Esper provides digital transformation in tracking, automation, and collaboration in the end-to-end policymaking process for public agencies. Esper's cloud-based application is powering a new era of transparent and data-driven public administration on a mission to be the single source of truth for all policy.

Qualia built the first settlement system in the title industry to take advantage of modern technology. My role at Qualia was to build out the Customer Success Revenue function, define GTM strategy for multiple upsell products/services ultimately aimed at driving incremental revenue per customer.Additionally, I was the Head of Renewals coordinating renewal teams, customer success management teams, Legal and Finance to secure and grow customer revenue.

MyVR is a cloud-based software solution for owners and property managers in the short-term/vacation rental industry. From a centralized dashboard, MyVR customers can manage 30+ premium listing sites (including AirBnB, HomeAway, and VRBO), launch their own direct sales channels, and automate renter communications and day-to-day workflow. Our open and extensible platform allows customers to integrate their in-house tools and connect to best-of-breed third party apps, while retaining control of their data in a centralized workspace. MyVR is on a mission to build the most robust and easy-to-use software available to vacation rental owners and property managers. More than that, our goal is to build a powerful open platform for the alternative accommodations industry.We're focused on building robust and powerful software for owners and property managers. Our open platform approach also opens the platform to outside developers and service providers who can build on top of our platform.This helps ensure our customers will always have access to best in class products and services, connected to the software they use to run their business.MyVR is a backed by True Ventures, Y Combinator, SV Angel, and numerous angel investors.

Head of Commercial Customer Success organization

Box is a secure content management and collaboration platform designed for digital-age processes and work styles. Since 2005, we’ve helped teams and organizations across industries easily share, manage, and collaborate on their most important information from anywhere, on any device.The Customer Success team I lead is focused on growing our key/strategic accounts.

Responsible for acquisition sales and account management teamsReality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets and market leaders such as Amazon.com, BMW North America, Whole Foods Market and Chick Fil A. Our solutions provide client partners a holistic view of their business and a road map to best practices for success.

• Responsible for driving strategy for and development of non-traditional vacation rental channels including the Luxury VR space, timeshare resort developers, vacation clubs, listing aggregators and other VR marketing companies.• Partnered with Business Development team to creatively generate ROI positive partnerships aimed at driving incremental revenue• Created and implemented sales strategy in advance of the launch of HomeAway’s Luxury Channel, http://www.luxury.homeaway.com, generating over $500K in new business in less than 3 months• Produced revenue growth from $0 to a run rate of $2 million for FY ’13 for the Emerging Markets channel

Head of North American Sales and Account Growth, Property Management channel of HomeAway.com.• Developed and implemented acquisition, customer success, retention and communication strategy for the US Property Management division of HomeAway.com, which ultimately served as template for Global expansion of the Property Management business• Collaborated with internal business partners leveraging knowledge of PM segment to drive product development, product marketing and pricing strategy• Developed and managed business partner relationships with 3rd party software vendors integrated to HomeAway APIHomeAway, Inc. is the worldwide leader for online vacation rentals. Each year, more than 100+ million travelers visit the HomeAway sites, which represent more than 1,000,000 paid vacation rental home listings across 190 countries. The portfolio includes the leading sites in the U.S.: HomeAway.com, VRBO.com and VacationRentals.com; the U.K: Holiday-Rentals.co.uk and OwnersDirect.co.uk; Germany: FeWo-direkt.de and France:Abritel.fr.

· Created and implemented sales strategy for national sales force in over 100 markets for Apartmentfinder.com website· Directed site rollout to national sales force, publishers and customer base for the site launched in Nov ‘07· Defined site requirements for Apartmentfinder.com, including site layout and design, site functionality and revenue opportunities

· Developed and implemented sales strategy for the Realestatebook.com website, directing national sales force in 50 markets to sell online upgrades to top real estate agents and brokers, including national companies such as Century 21, Prudential and Keller Williams · Created customized sales programs that combined print and internet advertising into one unique integrated media solution

• Sold and maintained a customer base of $80K in recurring monthly ad revenue• Rehabilitated Houston market from one of the lowest performing markets (% to goal) to a market consistently above goal in both new and renewed revenue• Created new sales strategies and policies to augment the sale of new products in the Texas market using Pay for Performance model, as well as participated in the management of day-to-day operation including training and mentoring of new sales reps

• Led 8-person sales staff to #1 market in the country during Q2 and Q3 2001 in both total sales and % to goal• Hired, trained and evaluated internet sales professionals that sold customized online advertising solutions to hotels, restaurants, bars and retail businesses• Directed sales meetings, weekly training sessions and market sales strategies

• Developed sales strategy and concept for launch of a pilot Employment Channel through collaboration with cross-functional teams consisting of representatives from senior management, operations and content• Successfully executed the sale of sponsorships and recruitment strategies to companies such as Dell Computer, Apple Computer and Methodist Healthcare Network• Promoted to Associate Sales Manager as a result of successful pilot program• Led local office in % to goal from Jun ’00 to Feb ‘01• Consistent Top 10 performer nationwide during same timeframe• Austin Dynasty Award recipient – peer driven recognition for “unparalleled teamwork and exceptional performance”

• Sold websites and internet advertising to local hotels, restaurants, bars and retail businesses in a fast paced, high risk/high reward start-up environment• Successfully generated new clients by cold-calling, networking and existing client referrals• Worked closely with business owners to customize marketing programs• Assisted with layout and design of customized websites targeting the local consumer• Recognized as a Top Performer in local market multiple quarters for % above goal