I was brought on board, at Crystal PC Services, to assist in selling Kaseya to are current clients, and posible prospects.

Small office network support and more

Thomas Williams and I started this business to serve the Flint/Genesee county area.

I worked as a computer support specialist for OnForce. As an A+ Certified Technician, I get work orders sent to me VIA e-mail. I am not obligated to accept the work order if I don't have time to perform them.

Injection molding machine operatorFork truck driver

Took in computers that needed repair and logged them into the database.Troubleshoot the computer to determine the problem and develop a solution and fix the computer systems.

For me, I started at Venture Industries and ended up working for Deluxe Pattern where I was working, untill I was let go in 2004, at Harper and 15 Mile rd.Before 1997, I worked at the Holly rd plant in Grand Blanc, and I did differant jobs, (paint mixing, line worker, grinder, Hi-Lo driver). In 1997, I went to work for Dan Addis in the Corp. Office on Corunna rd, Flint. I began to train to be a computer support specialist, and worked that job until Sept. 2004.

Provided key technical expertise to the MIS department of this multibillion-dollar injection molding parts supplier. Consulted regularly with corporate officers and managers to establish business priorities. Under guidance of network administrators, scheduled and executed PC repair, technology upgrades, systems setup and network integration for client/users; developed and implemented systems and procedures to maintain QS9002 Standard throughout the organization; provided PC Help Desk assistance to users for hardware and software problems. My main job function was computer support and bench repair specialist.Only technician in the Venture organization to achieve nationally recognized A+ certificationWrote Venture's "Set Up/Repair Instructions," the procedure followed by all technical staffPlaned, timed, coordinated resources and implemented projects to consistently meet deadlines and high performance standardsResponded immediately to emergencies: team up effectively with other technicians to save vital business information on hard drivesEffectively utilize Lotus Notes v.R6.1 database to manage service requestsDesigned a field check sheet to collect vital information about the computer systems, which greatly facilitated Y2K upgrades all during 1999Independent professional trusted with sensitive business information, security matters, cash purchases and keeping own work hours