Responsible with Business Development in the EU Commission and other EU Agencies and Bodies, led the growth of the current client portfolio using existing framework contracts and new tendering opportunities. Built and managed consortiums to respond to tenders and led the tendering process for a large number of opportunitiesPerformed contract management activities for large Framework contracts (e.g. BEACON).Performed key account management and current account growth with existing clients:- EU Commission: DG INTPA, DG RTD, DG DIGIT, DG CNECT- European Medicines Agency (EMA)- EUROPOL- EU Health and Digital Executive Agency (HaDEA)- Publications Office of the EU (OP)- Court of Justice of the EU (CURIA)- Clean Hydrogen Joint Unit (CHJU)- EU Intellectual Property Office (EUIPO)

Assigned to 4 different projects of varying sizes and from multiple clients and industries, in all stages of delivery.Managed resource allocation following the company’s policies and project needs to maximize both the company’s returns, but also the client’s gainsIdentified, raised and mitigated risks that could have affected the scope, budget or timelines of the projects

Working in a complex environment for the European Bank for Reconstruction and Development on a core system aimed to replace the existing systems and reinvent the processes of the bank.Leading and serving a team of 13 senior individuals from multiple departments (PO, Dev, Arch, QA, BA, UX)Managing dependencies in a program consisting of 5 Scrum teams working incrementally with many internal and external stakeholders

Assigned full time to Raiffeisen Bank’s project to design and develop a new state-of-the-art Internet and Mobile Banking platform for its legal entities clients.- Analysis activities on the as-is flow of an obsolete Internet Banking platform, and exploring viable options to improve the expected To-Be results;- Gathering requirements from the multiple business segments and negotiating a common approach to satisfy all stakeholders;- Being the link between the departments involved in the project outside of the Scrum team: UI/UX, Architecture, DevOps;- User stories creation and refinement for the development team for the Agile implementation of the gathered requirements;- Overall improvement of the use of Agile in the team and the organization;- Sprint and Release planning support to the Product Owner;- Analysis of existing platforms and processes for the purpose of documentation, both in business and in technical terms

General responsibilities and results working full time for the client as part of an external service-provider:- Analysing the processes used in the European Observatory for Intellectual Property Rights Infringements applications- Consultancy for feasibility studies required for Vision documents.- Updating the obsolete documentation for existing applications and creating the appropriate documentation for new projects or applications- Organizing and Leading workshops to gather requirements from the business unit for strategic projects- Transforming the Business Needs into Project Documentation for the Development team- Establishing a communication methodology between the various units involved in a project (Business, Project Management, Development, DevOps, Business Analysis)- Organizing and Leading the testing phases of development deliveries and management of the bug fixing- Overall improvement of the bug reporting processes and enhancing the test plans

General responsibilities and results:- Pre-Sales consultancy activities for multiple potential clients of the Mortgage Support Services vertical- Client Requirements analysis and Transition Management for the implementation of the EDM Forms platform for Lending Banking institutions.- On-site business analysis activities to prepare the implementation of the Valuation Exchange platform in the client’s processes.- Internal Release planning for the Valuation Exchange platform to improve the experience for both end-users and the platform maintenance users.- Varied Business Analysis, Solution Architecture, Project Management and Development Management activities for a large-scale project to improve the Valuation Exchange platform.

Various IT Projects, including, but not limited to:-Technical analysis-Database Design, Implementation and Maintenance-Digital Image, Audio, Video Creation and Processing-Web Design and Development-Hardware and Software Diagnosis and Repair

Responsibilities included, but were not limited to: -Identify interest and understand customer's needs and requirements-Answer enquiries concerning prices, schedules, reservations, and give information regarding the varied aspects of the events-Create a positive image for the event, the attractions and the organiser using different methods