Ranyery Coutinho Email & Phone Number

São Paulo, Brazil

São Paulo, Brazil

Main Responsibilities:- Develop interfaces using the Angular framework.- Support developers in creating a collaborative and learning environment within the team.- Develop reusable and modular components, following standards and best practices.- Update Angular applications to the latest versions.- Create and maintain features and functionalities.- Conduct Code Reviews to ensure quality in the development process.- Participate in Scrum ceremonies (Daily, Review, Planning).- Perform Pair Programming.Key Technologies:- Angular 8, 9, 14+- TypeScript- JavaScript- PrimeNG- HTML- CSS/SCSS (BEM CSS)- Azure / AWS

São Paulo, Brazil

As a Full Stack Developer in the Core/Risks team at AgZero, I contributed to the development of new projects and provided support in maintaining systems, both in evolutionary and corrective demands.

São Paulo, Brazil

During my internship at Banco Safra, I worked as a Full Stack Developer in the Core/Risks team of AgZero, the institution's digital portfolio. My responsibilities included developing the web application embedded in a container (Mobile), focusing on modules such as Account Opening, Onboarding, Loans, and other functionalities. Additionally, I actively participated in implementing taggings using tools like Google Analytics, AppsFlyer, and Adobe Analytics, providing crucial data for the Analytics and Marketing team in performance analysis and monitoring. I also contributed to the development of new projects and provided support in maintaining systems for evolutionary and corrective demands. This experience allowed me to apply the knowledge acquired during college and gain proficiency in new technologies, such as AngularJS, Angular 8+, SCSS, Node.js, NestJS, .NET Core, among others.

Barueri, São Paulo, Brazil

As a Social Media Analyst at NET/Claro, my initial objective was to provide customer support through social media platforms such as Facebook, Twitter, and Instagram. After six months of work, I became the focal point of the customer service team, actively contributing to resolving complex and critical cases, as well as identifying opportunities for process improvement. Additionally, I provided specialized assistance to authorities and digital influencers, ensuring personalized support. I conducted analysis of social media interactions and customer service activities, generating detailed reports to assist supervision and coordination in monitoring customer service performance, as well as identifying trends and improvement opportunities.

Barueri, São Paulo, Brazil

I was responsible for providing comprehensive and high-quality support to NET/Claro customers, addressing their inquiries and fulfilling their requests through the Fale Conosco customer service channel. Additionally, I managed and handled a variety of customer needs, including plan changes, account information updates, billing issues resolution, and technical assistance, ensuring that each request was efficiently handled within established deadlines.

Tecnólogo, Análise E Desenvolvimento De Sistemas

Licenciatura, Matemática