Raouf Rasheed Email & Phone Number

Muscat, Masqaţ, Oman

• Plans and directs the day-to-day operations• Ensure customer needs are met, complaints are resolved and service is quick and efficient. • Ensure all products and displays are merchandised effectively to maximize sales and profitability. • Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.• Complete store operational requirements by scheduling and assigning employees; following up on work results• Identify current and future… Show more • Plans and directs the day-to-day operations• Ensure customer needs are met, complaints are resolved and service is quick and efficient. • Ensure all products and displays are merchandised effectively to maximize sales and profitability. • Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.• Complete store operational requirements by scheduling and assigning employees; following up on work results• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements• Ensure availability of merchandise and services by approving contracts; maintaining inventories• Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends• Market merchandise by studying advertising, sales promotion and display plans; analysing operating and financial statements for profitability ratios• Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records• Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures• Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers• Develop activities and promotions throughout the year strategically designed to bring in more revenue• Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows• Manage stock levels and make key decisions about stock control• Analyse and interpret trends to facilitate planning• Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing Show less

Muscat, Masqaţ, Oman

Dubai, United Arab Emirates

• Devised and executed core marketing plans.• Worked with the sales team to ensure excellence in recurring business.• Developed and executed risk management plans as directed.• Developed strategies to boost profits. • Ensured that the business run in compliance with the company's act. • Briefed all staff on all relevant aspects of the business. • Met with Directors and Supervisors monthly.• Purchasing and BDA agreement, new listing etc.• Negotiating and enhancing… Show more • Devised and executed core marketing plans.• Worked with the sales team to ensure excellence in recurring business.• Developed and executed risk management plans as directed.• Developed strategies to boost profits. • Ensured that the business run in compliance with the company's act. • Briefed all staff on all relevant aspects of the business. • Met with Directors and Supervisors monthly.• Purchasing and BDA agreement, new listing etc.• Negotiating and enhancing Vendor relationship.• Overviewing current FMCG trends.• Accountable for all disciplinary and grievance process.• Assisted Marketing Manager in expense control and budgeting.• Analyzed Sub-Product mix relative to product objectives and optimized the effect on profit.• Identify opportunities, formulate strategies, and implement plans to stimulate sales of company’s product line..KEY ACCOMPLISHMENTS• Delivered Strong financial controls in terms of shrinkage, waste and productivity• Improved all the areas of the shopping trip recognized through mystery shopper whilst delivering strong colleague stratification results.• Generated strong LFL sales growth through focus on Availability & Service. • Analyzing all performing under KPIs and working closely with team to create strategic plans to deliver sales.• Range conformance, whilst reducing costs and delivering operating profit. Show less

London, United Kingdom

• Ensure that all corporate objectives are pursued.• Restructured several lines to eliminate cash drains and increase overall revenue.• Establish company culture, values and vision.• Developed business line with stated objectives. • Determined the company policies with regard to quality, health and safety and the environment. • Monitoring (Food control Department Authority) requirement.• Import product availability and its store level presentation.• Monitor and… Show more • Ensure that all corporate objectives are pursued.• Restructured several lines to eliminate cash drains and increase overall revenue.• Establish company culture, values and vision.• Developed business line with stated objectives. • Determined the company policies with regard to quality, health and safety and the environment. • Monitoring (Food control Department Authority) requirement.• Import product availability and its store level presentation.• Monitor and wastage & shrinkage control.• Direct involvement in the Grocery operation such as display and promotional display, category setting, availability, and presentation Show less

Bachelor'S Degree, Marketing And Retail Management, 2:1

Activities and Societies: Was active member to stage literature based dramas at inter-college competitions. 4 years of undergraduate.

Certificate Of Achievement Spanish (Stage 1A) / London Metropolitan University, London. October, 201, Spanish And Iberian Studies, A

Activities and Societies: Case Studies, theories and practical exams Moderate Knowledge in Spanish.

Higher Secondary School, Business/Commerce, General, First Class