Rebecca Peter, Pmp, Pmi-Acp Email and Phone Number

Innovative NonProfit is a full-service agency focused on helping nonprofits and higher education institutions thrive by providing software, consulting, and hands-on support. INP is uniquely equipped to be a partner in fundraising, organizational structure and strategy. We help our clients focus on fundraising, plan for growth, and deliver their mission.* Responsible for coordinating client conversions and onboarding* Engage with clients to understand their goals and requirements* Foster positive relationships with clients as their primary point of contact* Oversee projects to ensure that they stay on schedule and meet objectives* Document, organize, and manage project tasks in online Project Management system* Monitor multiple projects simultaneously* Setup, maintain and manage online ticketed helpdesk and knowledge base* Conduct client training and support both virtually and on-site* Assist with developing product help and documentation* Collaborate on product/software development and feature planning* Complete project management, database management and user interface design tasks* Perform quality analysis/unit testing on new software

* Setup, maintain and manage online product-specific helpdesk and knowledge base* Conduct client training and support* Set up, maintain and manage SQL Server Reporting Services (SSRS) installations* Craft visually appealing and data-rich reports* Develop product help and documentation* Collaborate on product/software development* Assist with project management, database management and user interface design tasks* Perform quality analysis/unit testing on new software

* Setup, maintain and manage online product-specific helpdesk and knowledge base* Conduct client training and support* Set up, maintain and manage SQL Server Reporting Services (SSRS) installations* Craft visually appealing and data-rich reports* Develop product help and documentation* Collaborate on product/software development* Assist with project management, database management and user interface design tasks* Perform quality analysis/unit testing on new software

* Set up a secure file system for scanning and storing tax and legal documents* Perform regular backups and data-integrity checks on saved files* Teach employer basic computer skills* Provide technical support for all computer queries

* Responsible for giving tours to prospective students and their families* Answer phones and complete miscellaneous office tasks* Design, code, and maintain group website

* Maintain main Dakota State and subsidiary webpages* Assist with the redesign and coding of the new DSU website* Set up and integrated new Bedework calendar system* Create and manage web forms

* Tested web application authentication mechanisms for security and reliability* Researched and modeled HTML Form-based authentication threats* Developed penetration testing standards based on research findings* Authored a paper presented at the ISCA 27th International Conference on Computers andTheir Applications (CATA-2012)

Intern for Citi Cards division* Redesigned and developed application screens in Java from existing Visual Basic program* Created documentation and training manuals for future interns* Performed unit testing on previously migrated screens

* Open/Close store and balance cash drawer* Train-in and supervise other employees* Stock shelves, coolers, and vending machines* Operate cash register and local account software* Answer phones, take and fill food orders, and interact with customers

* Operated the cash register and handled various forms of payment* Cleaned and organized servery area* Assisted with miscellaneous closing duties

* Interviewed local community members for article research* Wrote feature stories on hometown happenings and individuals* Composed weekly editorial columns for publication