Raphaeal Aluko Email & Phone Number

Ado Ekiti Connect

 Delivering high quality customer service to all MTN’s customer in all designated location Design and implement promotional activities to drive sales of MTN products and propositions  Ensure accuracy of bill before it is sent Coordinate User Acceptance Tests Ensure complete reporting and documentation of all printed invoices Ensuring all customers data are adequately captured Monitor customers’ Accounts as assigned by partners Crisis management/issue resolution Provide support to the frontline on the use of deployed products, systems and services Participate in User Acceptance Testing processes for MTN products and services Building and maintaining good customer relationship that will result in revenue growth and profitability Identify and establish new business opportunities in the sales of devices (Phones) Data Analyst, providing and advising MyCustomer technically Ensure availability of data products in all MTN Data Sales outlets  Ensuring more Trade Partners To Open Up more effective sales point to enhance better sales of the company’s product and partners devices

Ibadan, Oyo, Nigeria

 Delivering high quality customer service to all MTN’s customer in all designated location Planning, organizing and coordinating activities of staffs and ensure efficient service delivery to meet and surpass sales target Identify and establish new business opportunities Good selling skill Ensuring productivity, professionalism and operational efficiency in the attainment of excellent service delivery  I set goals and target for the staffs and guide them on how to ensure they meet their target Conduct interview for new staffs Coordinate the activities of other departments within my space (maintenance, security, cleaners etc.) Design and implement promotional activities to drive sales of MTN products and propositions  Ensure accuracy of bill before it is sent Ensure complete reporting and documentation of all invoices Ensuring all customers data are adequately captured Monitor customers’ Accounts as assigned by partners Crisis management/issue resolution Provide support to the frontline on the use of deployed products, systems and services Participate in User Acceptance Testing processes for MTN products and services Building and maintaining good customer relationship that will result in revenue growth and profitability Responsible for the day to day operations of the store and all connect points

The Polytechnic, Ibadan, Human Resources Management And Services

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