Business Development And Content Management Associate
Private Edtech Company
• Supported Team Lead in the supervision of team members’ daily task performance and in ensuring the completion of monthly goals across all projects; provided insight and leadership where necessary• Spearheaded social media marketing strategy-making; created calendar schedules for social media publications; worked with the team to develop a new approach that helped grow our follower base and build engagement• Conducted quality assurance on a variety of written work, such as editorial cases, social media scripts, blog page articles, educational course curriculums, website content, product brochures, module descriptions, and more• Facilitated training sessions for junior members to support their professional development and the growth of their writing abilities, with a focus on different writing tasks such as courses, social media captions, essays, and so on• Guided the development of a university search engine project within the company; led the team in encoding data for the programme information and entry requirements of up to 50 UK universities, 5 Hong Kong universities, 5 Australian universities, and 2 Singaporean universities; conducted quality assurance to identify glitches in the app• Actively participated in business-to-client communications by engaging with clients to understand their needs, responding promptly to client inquiries; assisted in delivering tailored product/service recommendations for clients• Assisted the team lead and the wider company in a variety of ad hoc tasks such as content uploading, website quality assurance, recruitment, transcription, poster-making, research, and other possible functions in business development
