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Raphael Arnaldo Email & Phone Number

Head of Payments Solution Delivery - LATAM and Caribbean at FIS

Location: São Paulo, São Paulo, Brazil 7 work roles 5 schools

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✓ Verified May 2026 3 data sources Profile completeness 100%

Current company

FIS

Role

Head of Payments Solution Delivery - LATAM and Caribbean

Location

São Paulo, São Paulo, Brazil

Company size

4 employees

Who is Raphael Arnaldo? Overview

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Quick answer

Raphael Arnaldo is listed as Head of Payments Solution Delivery - LATAM and Caribbean at FIS, a company with 4 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Raphael Arnaldo.

Raphael Arnaldo previously worked as Head of Payments Solution Delivery - LATAM & Caribbean at Fis and Head of Prepaid Card Processing at Fis. Raphael Arnaldo holds Executive Expertise, Project Management from University Of La Verne.

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Email format at FIS

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FIS

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Profile bio

About Raphael Arnaldo

Over 20 years’ experience delivering IT services made me a passionate about innovative ways of improving organizations. Leading Agile transformation in mission-critical services for the last 10 years has been my approach to create valuable products, services and optimize operations. I have been coaching multicultural and multi-regional teams (Europe, North and Latin America) applying Agile practices, Lean Management and Management 3.0. Also, I have been coaching the management level through the transformation to support the new behavior/culture and make sure it is aligned to the company’s strategy. Previously, I had practiced designing and running hybrid project management methodologies based on PMI and Prince2 frameworks whose techniques I still consider as valuable part o of my tool box, such as Risk and Stakeholder management.I have been working for the last 10 years with system solutions related to ‘Acquiring’ and ‘Processing’ card transactions, in charge of business solution, system development, quality assurance and production/ongoing. My main skills and expertise are:.

Listed skills include Leadership, It Strategy, Team Building, Requirements Analysis, and 44 others.

Current workplace

Raphael Arnaldo's current company

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Fis

Head of Payments Solution Delivery - LATAM and Caribbean

State of São Paulo, Brazil

Website

digicom.com

Employees

4

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Company profile

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7 roles · 26 years

Raphael Arnaldo work experience

A career timeline built from the work history available for this profile.

Head Of Payments Solution Delivery - Latam And Caribbean

Fis

State Of São Paulo, Brazil

Head Of Payments Solution Delivery - Latam & Caribbean

Current

Fis

São Paulo, São Paulo, Brazil

In charge of Regional Payments services delivery including Production Maintenance and Support services offered to our electronic payments software customers base throughout the Latin America and Caribbean Region, Manage Software Development Lifecycle across the various EFT Product Practices.Oversee the sales opportunity gating lifecycle while setting SLAs.

Nov 2021 - Present

Head Of Prepaid Card Processing

Fis

As the executive in charge of the prepaid card processing platform (FVS - FIS Voucher System) I lead teams (Business Solution, Dev, QA, Ongoing) to sustain/support the whole legacy and to enhance mission-critical services which process massive card transactions for key prepaid Issuers in Brazil.This is a full-stack processing platform with the complete set.

Jun 2019 - Jan 2023

Program Manager | Agile Coach

Fis

In charge of Payments Solution Delivery, I designed and led the adoption/mastering of an Agile model to delivery highly customized card transaction Acquiring platforms (based on IST/Switch), Clearing Systems, Fraud systems and ATM Test Platform. These teams reached great level of maturity with impressive results in terms of customer satisfaction.

2013 - May 2019

Project Manager

Tivit

- Program & Project Management of IT Outsourcing: Data Center Transition and Consolidation working with teams from 10 to 150 members;- Program & Project Management of Business Process Outsourcing: Business Process Automation, Building Contact Centers, Massive hiring, Mapping & Improving Process, IT Services Deployment, Telecommunication Infrastructure and.

2006 - 2012 ~6 yrs

Delivery Manager

Tivit

2004 - 2005 ~1 yr

System Analyst

Proceda

2000 - 2004 ~4 yrs

Team & coworkers

Colleagues at FIS

Other employees you can reach at digicom.com. View company contacts for 4 employees →

DD

David Danielle Cabueños Colleague at Fis Makati, National Capital Region, Philippines, Philippines View → VK

Vinaya Kumar Colleague at Fis Bengaluru, Karnataka, India, India View → SM

Sajal Mittal Colleague at Fis Noida, Uttar Pradesh, India, India View → VZ

Vitalii Zilberdrut Colleague at Fis Kyiv, Kyiv City, Ukraine, Ukraine View → BL

Bennaseef L Colleague at Fis Taguig, National Capital Region, Philippines, Philippines View → BJ

Bahar Jafari Colleague at Fis Tehran, Tehran Province, Iran, Iran, Islamic Republic Of View → FF

Fa Fa Colleague at Fis São Paulo, Brazil, Brazil View → ND

Nishant Dutt Colleague at Fis Bengaluru, Karnataka, India, India View → SS

Sushant Sabale Colleague at Fis Pune, Maharashtra, India, India View → VS

Vasudha Sardana Colleague at Fis Fatehabad, Haryana, India, India View →

5 education records

Raphael Arnaldo education

Executive Expertise, Project Management

University Of La Verne

Project Management

Mba, Business & Strategy Management

Fgv - Fundação Getulio Vargas

Certified Professional, Project Management

Project Management Institute,Pmp

3º, Electronic Engineering

Faculdade De Engenharia De São Paulo

Electrical Engineering

Electronic Technician, Electronics

Escola Técnica Oswaldo Cruz

FAQ

Frequently asked questions about Raphael Arnaldo

Quick answers generated from the profile data available on this page.

What company does Raphael Arnaldo work for?

Raphael Arnaldo works for FIS.

What is Raphael Arnaldo's role at FIS?

Raphael Arnaldo is listed as Head of Payments Solution Delivery - LATAM and Caribbean at FIS.

Where is Raphael Arnaldo based?

Raphael Arnaldo is based in São Paulo, São Paulo, Brazil while working with FIS.

What companies has Raphael Arnaldo worked for?

Raphael Arnaldo has worked for Fis, Tivit, and Proceda.

Who are Raphael Arnaldo's colleagues at FIS?

Raphael Arnaldo's colleagues at FIS include David Danielle Cabueños, Vinaya Kumar, Sajal Mittal, Vitalii Zilberdrut, and Bennaseef L.

How can I contact Raphael Arnaldo?

You can use AeroLeads to view verified contact signals for Raphael Arnaldo at FIS, including work email, phone, and LinkedIn data when available.

What schools did Raphael Arnaldo attend?

Raphael Arnaldo holds Executive Expertise, Project Management from University Of La Verne.

What skills is Raphael Arnaldo known for?

Raphael Arnaldo is listed with skills including Leadership, It Strategy, Team Building, Requirements Analysis, Stakeholder Management, Agile Techniques, Pmo, and Agile Coaching.

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