Raphael Cardozo Email & Phone Number

São Paulo, Brasil

Key account manager para clientes do segmento de e-commerce.

São Paulo, Brasil

Reporting to Logistics DirectorResponsible for Business Development Projects to Warehouse and Transportation.Direct commercial management of the on-going contracts, with direct contact with customers.Development and management of bids for new customers in the market.Accomplishments:Hit rate on business renewal by 100%.Increase in sales by new customers by 22%.

Santiago, Santiago Metropolitan Region, Chile

Reporting to Country ManagerOperational management of 250 direct employees, in a 24/7 operation for aircraft and passengers, with AMERICAN AIRLINES, EMIRATES, UNITED AIRLINES, COPA AIRLINES, AIR FRANCE, KLM as clients.Responsible for annual sales.Direct commercial management of the respective contracts, with direct contact with customers.Development and management of bids for new customers in the market.Relationship with public government entities at the airport.Accomplishments:Reduction of accident rates by 90%.Increase in sales by new customers by 25%.Cost reduction by continuous improvement and business management initiatives by 30%.Recovery of the company's image with customers at Chile level, through performance increases.

Santiago Province, Chile

Reporting to the CEOManagement and leadership of the company's Strategic Plan.Promote and disseminate Continuous Improvement practices at the regional level.Accomplishments:Successful implementation of the Strategic Plan.Cost reduction in continuous improvement initiatives implemented per year represented a total of approximately 6%.

São Paulo Area, Brazil

Reporting to the HSEQ and Continuous Improvement Manager.Management and leadership of the team of engineers in operations at Brazil level, with a focus on developing initiatives for continuous improvement in operations.Development and leadership of Six Sigma initiatives in the company with the operation and customers.Accomplishments:Average annual cost reduction of 3%.Average implementation of 4 six sigma projects per year.

Barueri E Região, Brasil

Reporting to the HSEQ and Continuous Improvement Manager.Management and leadership of the team of engineers in operations at Brazil level, with a focus on developing initiatives for continuous improvement in operations.Development and leadership of Six Sigma initiatives in the company with the operation and customers.Accomplishments:Average annual cost reduction of 3%.

São Paulo E Região, Brasil

Reporting to the Project ManagerDevelopment of technical and commercial proposals for new business bids.Accomplishments:Stand out as an employee, with the first three projects reaching the end of the bids due to the bid differential.

Brazil And Argentina

Report to LATAM Logistics DirectorSupport to current logistics operations and development of market analysis of potential customers.Accomplishments:Recovery of Volkswagen customer with DB Schenker in Argentina, line feeding operation, DB's main global customer.

Brazil

Reporting to the Operations DirectorManagement and leadership of the team of engineers in operations at Brazil level, with a focus on developing continuous improvement initiatives in technology operationsDevelopment and leadership of Six Sigma initiatives in the company with the operation and customers in Brazil.Accomplishments:Average annual cost reduction of 4%.Average execution of 15 Six Sigma initiatives per year.Development of DHL's continuous improvement team.

Barueri E Região, Brasil

Here at DHL, my Continuous Improvement philosophy began. From 2005 to 2009 I learned at the shop floor the basic methodologies, and the ways of deal with customers, (internal and external). Also the Project Management Skill began to be developed at this moment, by training courses and on field experiences;

Louveira E Região, Brasil

Here at DHL, my Continuous Improvement philosophy began. From 2005 to 2009 I learned at the shop floor the basic methodologies, and the ways of deal with customers, (internal and external). Also the Project Management Skill began to be developed at this moment, by training courses and on field experiences;

Varginha Area, Brazil

Here at DHL, my Continuous Improvement philosophy began. From 2005 to 2009 I learned at the shop floor the basic methodologies, and the ways of deal with customers, (internal and external). Also the Project Management Skill began to be developed at this moment, by training courses and on field experiences;

Varginha Area, Brazil

Beggining my job experiency at logistics at DHL, learning how does logistics works by doing office activities, such as invoice management, inventory and financial reports.

Bacharelado Em Ciência Da Computação, Computer Sciences

Baixarelado Em Ciência Da Computação, Ciência Da Computação