Raphael Cho Email & Phone Number

Canada

Ontario, Canada

- Assist in financing for customers- Ensure all point of sale and payment processes are handled accurately- Safeguard cash on hand- Promote the company's payment protection products and other services- Filing invoices and credit application

Heads the Processing Team for Wealth Advisory and Trust Department- Managed a team of thirteen (13) people handling the Trust Group Processing team, which covered Account Maintenance documentation, ranging from account opening, account closing and account changes for trust accounts of BDO Private Bank Inc.- Ensured the demands by Relationship Managers and clients, ranging from account maintenance to transaction processing, to any administrative issue are resolved timely and… Show more Heads the Processing Team for Wealth Advisory and Trust Department- Managed a team of thirteen (13) people handling the Trust Group Processing team, which covered Account Maintenance documentation, ranging from account opening, account closing and account changes for trust accounts of BDO Private Bank Inc.- Ensured the demands by Relationship Managers and clients, ranging from account maintenance to transaction processing, to any administrative issue are resolved timely and accurately- Checked and handled the trust clients’ day-to-day payment processing, including bank transfers, local and international remittances, and check issuances.- Improved backlog in scanning documentation from 30% to 81% in 1 year. Digitization of documents increased from 60% in December 2019 to 98% by December 2022.- Enabled efficient cross-training within the team, ensuring continuity and coverage even amidst the pandemic, and resulting in little to no impact in operations.- Able to promote three (3) people in 2021 and four (4) people in 2022 despite the pandemic impact to the firm.- Improved upon an existing macro by enabling it to fully provide information on the letters of instructions by clients with regards to their trading, reducing manual encoding and thereby lessening errors on the data provided. Show less

Liquidity Management - Bank Treasury• Responsible for providing cash management and liquidity services support to Global Treasury for the following branches: ING Bank NV (ING Amsterdam), ING Belgium S.A., ING Singapore Branch, ING Tokyo Branch, ING Hong Kong Branch, ING Manila Branch, ING Beijing/ Shanghai Branch, ING London Branch• Monitors daily CLS payment for ING Bank NV• Assist in covering / monitoring long/short positions for all currencies except EUR for the said… Show more Liquidity Management - Bank Treasury• Responsible for providing cash management and liquidity services support to Global Treasury for the following branches: ING Bank NV (ING Amsterdam), ING Belgium S.A., ING Singapore Branch, ING Tokyo Branch, ING Hong Kong Branch, ING Manila Branch, ING Beijing/ Shanghai Branch, ING London Branch• Monitors daily CLS payment for ING Bank NV• Assist in covering / monitoring long/short positions for all currencies except EUR for the said branches• Responsible for funding of securities and cash accounts • Handles a team of five that covers five branches in Asia, three in Europe as well as part of the USD trading of the Americas’• Assist the team members in developing their careers and other skills for cash management: providing top-notch training for highly-specialized skill sets needed to execute liquidity management Show less

• Handles trade confirmations of money market and foreign exchange transactions for clients of ING Amsterdam, ING Belgium S.A. and ING Capital Markets LLC• Ensure settlements and confirmations for derivatives and options are correct • Monitor external and internal trade matching platforms for the three ING entities.• Cross-train new and existing staff member to enable them to have basic understanding of all processes handled by the Cash team

Singapore

Short Term Assignment – Middle Office – Fixed Income Securities• Setup new counterparties for trading fixed income securities with ING Amsterdam• Reconcile futures, repos and reverse repo trades to check for discrepancies • Manage queries by liaising between the Front Office and the Back Office

Net Plaza, Taguig City Philippines

JPMorgan Chase & Co. (April 2012 – Present) Fund Accounting Specialist – Corporate & Investment Bank – Hedge Fund Services• Trade Reconciliation• Ensures trades processed in the Trade Capture Module flows freely to the Geneva Accounting System • Market Reconciliation• To resolve any discrepancies between the investment holdings of the Custody team and what is being reflected in the… Show more JPMorgan Chase & Co. (April 2012 – Present) Fund Accounting Specialist – Corporate & Investment Bank – Hedge Fund Services• Trade Reconciliation• Ensures trades processed in the Trade Capture Module flows freely to the Geneva Accounting System • Market Reconciliation• To resolve any discrepancies between the investment holdings of the Custody team and what is being reflected in the accounting system. • Cash Reconciliation• To make sure all cash transactions posted in the bank statement is being shown in the accounting system. Cash balances for the system and the bank statement should tie up. Key Accomplishments:Champ Circle Awardee Q4 2013 – Able to take in new processes and funds, with little to no issue on timeliness and accuracy. Trained members on the new tasks.Champ Circle Awardee Q2 2013 – Helped the team submit allocated deliverables on time despite the challenges on transitioning to a new process.September 2012 Wall of Fame Awardee – Key to successful migration of Phase II offshore process which includes:- Board Reporting- Invoicing- Equalization and Depreciation deposit recognition for FOHF clients- Leverage Reconciliation- Leverage Reporting- Expense Budget preparation- Consistent Attendance Aces awardee Show less

Postgraduate Degree, Business Administration And Management, General

Bachelor Of Science In Commerce Major In Management Of Financial Institutions