Raphael Clinton Email & Phone Number

United States

• Monitor inbound and outbound calls from agents.
• Assist with agents performances and make sure agents adhere to compliance.
• Monitor trends.
• Conduct studies and create reports.
• Evaluate and score agent-to-customers interactions to identify key behaviors that drive sales and improve customer experience.
• Identify and address potential customer interaction issues.

United States

• Own end-to-end resolution of customer issues and questions to ensure customer satisfaction
• Develop relationships with customers over time through multiple engagements
• Submit high-quality questions or suggestions to the Team Leader, the Manager or the Client in-order-to influence and drive program improvements
• Follow proper diagnosing and escalation procedures
• Ability and willingness to tend to any other tasks as assigned

United States

• Loading and unloading of route delivery trucks and tractor trailers
• Palletizing products for route truck loading
• Operate warehouse equipment such as Forklifts, Electric Pallet Jacks, etc.
• Take care of our products through proper handling and storage
• Maintain accurate inventories of all orders
• Inspect quality of products received

United States

• Assist customers over the phone, email, online chat to resolve their concerns
• Maintains and updates customer information as necessary
• Calmly attempts to resolve and de-escalate any issues
• Escalate calls to supervisor when necessary and/or appropriate
• Responds to requests for assistance and/or possible processing of credit card authorizations
• Tracks call-related information for auditing and reporting purposes

United States

• Make repairs to customer property including valves, wellheads, spools, chokes, actuators, and othersurface wellhead equipment as required
• Assembly and disassembly of equipment
• Inspecting, repairing, and testing equipment
• Reading and interpreting blueprints and drawings
• Executing shop maintenance; storing, cleaning and shipping/receiving equipment
• Responsible for the safety of self and others including reporting all work related injuries, near misses, equipment damage, and unsafe work conditions as soon as practicable to the supervisor or senior technician

United States

• Hydrovac excavation
• Installation of unit to be tested
• Rig Up and rig down of test equipment and indicating instrument.
• Monitor controls and instruments and accurately record test data
• Understand, comply with, and implement proper safety policies and procedures including use of PPE
• Constant adaptability and awareness of weather changes to include inclement weather

United States

• Load/unload product to desired locations
• Breaking down pallets of merchandise
• Respond/Assist customer request, answer questions, locate/load merchandise
• Follow safety procedure to maintain a safe working environment for self. employees and customers

United States

• Various duties as assigned.
• Running of own kitchen and supervising of 3 staff members.
• Running and management of base movie theater
• Planning and execution of large meals and small meals based on occupancy.
• Budget planning and execution.
• Menu planning and execution.