Industry professional with 14+ years of experience in Tourism, Hotels and Aviation working for Accor Hotels, Hilton, Grand Hyatt, Booking.com and Submarino Viagens. Since 2014, joined AVIAREPS in Brazil to manage its main client in the country, Ethiopian Airlines.Strong Revenue Management and analytical skills for Hotels and Aviation within pricing and market segmentation, as well as capable to handle efficiently Accelya eSmash and Sabre ADI. I have a MBA in Business Management at EAESP-FGV/SP and Hotel management degree at SENAC-SP.Business Development expertise related to activities within service, market, price, communication, people management, negotiation and development of new markets focus on customer relationship, satisfaction and retention.Portuguese native, fluent in English and Spanish. SKILLSETLong-term oriented, hard working, dedicated, self-motivated professional, warm team management exploring the best of each colleague;Strong contacts within the travel trade.