Raphael Elan Email & Phone Number

São Paulo, Brasil

Responsible for leading Podean’s expansion into the Brazilian market.Podean is the leading global marketplace marketing agency. We work with progressive brands across the globe to unlock potential on Amazon, Mercado Libre, Walmart, and other marketplaces. Our services span eCommerce strategy, content creation and optimization, media management, retail operations, data and analytics, consulting, and social commerce. Recent award wins include Digiday’s Best Employer for Remote Employees and Amazon’s Global Expansion Partner Award.

São Paulo, Brasil

Oversee and manage multiple client accounts, ensuring alignment with client needs and objectives.Lead a team of five Account Managers and two Account Coordinators, providing guidance, training, and support.Maintain daily relationships with content, Search, DSP, and BI teams.Key Clients: Disney, Nintendo, Mattel, Philips, NBC Universal, Bacardí Group, 3M,Solutions 2 Go, Roku, Salon Line, Essity, JBL, Condor, Mann Hummel, L'Oréal, Steck.

São Paulo, Brasil

Macarta is a full-service Amazon marketing agency, providing performance-driven management consulting to global brands such as 3M, Wrangler and The North Face. We deliver data-driven results through Amazon paid search and display advertising, content marketing and operational management.•Determine advertising and account strategy recommendations based on clients' overall goals and objectives on Amazon• Proactively identify conversion breakdowns, challenges, and growth opportunities on Amazon by analyzing the customer journey and purchase funnel metrics• Manage advertising campaigns• Identify new marketing opportunities• Comprehensive reporting• Data analysis• Catalog optimization• Day-to-day client relationship management•Clients: Philips, Newell, NBC Universal, Editora Intrínseca, New Dental Care, House of Marley, Ubisoft, Disney, ROKU.

Brasil

São Paulo, Brasil

Responsible for inbound and outbound sales processes.Cultivated client relationships in HR, T&D, and DHO sectors.Prospected new customers through various channels.Achieved monthly sales goals exceeding 100k BRL (Brazilian Reais).

-Customer support on the use of Advantage (MatchCraft's own platform) and updating tickets via Zendesk;-Daily updates with Google and Facebook on best practices for Google Ads and Facebook Ads;-Responsible for client reports and analysis (advertising agencies in Brazil), and weekly meetings to improve metrics;-Analyzing the diagnostics generated by the MatchCraft application and identifying problems that prevent campaigns from running (incorrect destination URLs, sitelinks, etc.).-Proactively researching and resolving problems whenever possible in order to improve agency performance and revenue;-Weekly meetings with the Client Engagement team in the USA and Europe;-Daily meetings and calls with US Latam Manager.-Quality customer support for issues and questions raised by the client within Service LevelAgreement (SLAs) and updating the tickets; -Stay current with Google AdWords and Facebook best practices in addition to reporting and analytical tools used by MatchCraft;-Review MatchCraft application generated Diagnostics and identify the issues thatprevent campaigns from running, (bad destination urls, sitelinks etc). -Research and resolve issues where possible, and escalate to client or other MatchCraftdepartments as needed to get resolution; -Relationship with teams of US and Europe weekly.

São Paulo, Brasil

Managed budgets and devised client strategies.Created and optimized Google AdWords, Bing, and Facebook campaigns.Oversaw large accounts with numerous campaigns and ad groups.Ensured effective monitoring and reporting of data

São Paulo, São Paulo, Brazil

Clients: Movida Seminovos, Pizza Hut, Barilla, Adyen, Sompo Seguros-Creation and optimization of Google Ads, Bing Ads and Facebook Ads campaigns with a focus on performance;-Managing large accounts with a high volume of campaigns and ad groups;-Effective monitoring of campaigns and weekly reports with the BI team;-Daily relationship with the customer service team;-Daily meetings and calls;

São Paulo E Região, Brasil

Client: AccorHotels-Control of the client's budget and strategic plan;-Creation and optimization of Google Ads campaigns focused on performance (ROI and revenue);-Managing a large account with a high volume of campaigns (over 2,000 campaigns);-Effective campaign monitoring and reporting;-Developing the client's strategic plan together with the analyst;-Use of the Kenshoo platform to create and optimize campaigns, with extensive use of tracking codes and specific nomenclatures;-Development of various results reports for presentation to the client;-Direct customer service; contact with Brazilian and international teams with frequent use of English;-Identifying opportunities for account growth and suggesting improvements to increase the client's revenue.

São Paulo E Região, Brasil

-Trabalho com maximização de resultados do negócio, focando no capital humano por meio de soluções inovadoras personalizadas de coaching e treinamento gerando um alto ROI, aumento de receita e redução de custos;-Responsável por todo o processo de venda (cold call, aquisição, pós venda e fidelização de clientes) tanto para processo de coaching quanto venda de formação em Coach.-Desenvolvimento das competências da liderança, aumentando assim a produtividade e engajamento para a alta eficácia de times e do negócio.

São Paulo E Região, Brasil

-Gestão da carteira de clientes com empresas de diversos segmentos de mercado; -Gestão de Metas e Resultados Financeiros; -Uso contínuo dos aprendizados e treinamentos na apresentação das atividades Amcham para o alto nível de executivos das empresas;-Mapeamento de novas áreas e executivos da empresa para uso e relacionamento da Amcham; Identificação e comunicação de oportunidades e demandas, participação dos seminários, comitês e atividades da Amcham; -Relacionamento com a área de Produtos e Serviços; -Campanha de Vendas anuário Amcham

Marketing And Advertising

Marketing And Adversiting, Marketing

Bachelor Of Business Administration (B.B.A.), Marketing