Raphael Ferraz Email & Phone Number

Los Angeles, Ca, Us

Redondo Beach, California, United States

- Built and configured four racks from the ground up, ensuring optimal functionality and organization.- Installed and maintained firewalls, ensuring network security and compliance with industry standards.- Implemented bare metal hypervisors, optimizing virtualization performance and resource allocation.- Configured switches and NetApps to facilitate seamless data transfer and storage management within the network infrastructure.

Washington, District Of Columbia, United States

Supported USCG as a Cybersecurity Analyst Watch-stander at the Network Operations Security Center (NOSC) in CGCYBER. Ensured USCG operations are continuously running by monitoring, securing, triaging, and resolving incidences by providing enterprise-level troubleshooting support and practiced cybersecurity concepts regarding networks, clients, servers, and applications. Supervisor- Accountable for managing and leading cyber analysts in monitoring and troubleshooting enterprise information systems.- Supported cyber analysts and reported significantly impacted USCG services and assets to leadership. - Mentored and onboarded new analysts.Systems Administrator- Directly responsible for the management, operation and troubleshooting of critical servers (Exchange servers, Domain Controllers, and Virtual Host servers) which guaranteed quality assurance in support of global operations and exercises across the USCG. - Responsible for monitoring and reporting issues with Enterprise level services and applications, such as Blackberry servers.- Escalated issues to respectable teams after exhausting all troubleshooting steps.- Skilled in managing user accounts, clients, and servers via Active Directory User and Computers.- Experienced in working with Hyper-V, VCenter, VSphere, and PowerShell.Networks Analyst - Monitored 500+ USCG Enterprise routers with SolarWinds.- Resolved Enterprise networks for USCG shore units and cutters with efficient technical support.- Managed and resolved thousands of incidences to provide USCG units with internet connectivity.- Skilled in Cisco commands to configure/troubleshoot USCG enterprise routers with CAPAM.- Provided technicians with exceptional technical support onboard underway cutters to diagnose and resolve internet connectivity regarding their satellite connection. - Collaborated with other agencies to resolve critical issues for mission support. - Experienced in troubleshooting NIPR and SIPR networks.

Washington, District Of Columbia, United States

Represented the Commandant, the Military District of Washington and the USCG through ceremonial operations held before world leaders and dignitaries. These ceremonies included parades, funerals, White House dignitary arrivals, as well as presenting colors at local and official functions. As an E-3:- Tasked 80+ personnel which included USCG Officers and Enlisted members and managed 250+ ceremonial missions, most notably the 59th Presidential Inauguration in 2021.- Performed at 100+ ceremonies which included NFL games, tournaments, Coast Guard official functions, and rendered military honors to fallen shipmates in Arlington cemetery.

Systems Reliability Engineer Fellow- Deployed and configured Nutanix clusters and VMs within test lab environments.- Achieved the NCA and NCP-MCI certification within five weeks of employment.- Utilized Linux Ubuntu specifically Terminal for file and directory management, system administration, remote access, and Bash scripting.- Mentored and advised college interns on their career paths in IT.

West Hollywood

- Screened and managed an average of 200 applications per day to maintain the dog walker applicant flow.- Resolved client issues regarding the application status through digital communication.- Orchestrated an extended onboarding process by conducting group orientations for high-density communities to ensure highly qualified dog walkers- Publicized Wag! Platform to target applicant groups by recruiting onsite at college campuses.

- Streamlined the data entry system by digitizing the database of medical equipment evaluation results.- Retrieved and verified data between source documents and database.- Ensured data consistency by maintaining accurate cross-checking with corresponding paperwork.

Canoga Park

- Launched a health education program called Healthy and Fit to educate communities.- Led children and parents through activities to incorporate healthy habits into their everyday life of childhood obesity prevention.- Conducted surveys to evaluate program efficacy