Raphael Gutierrez Email & Phone Number

Miami, Fl, Us

Responsible for all the administrative support to upper management ensuring the efficient operation of the premises.•Manage incidents reported by tenants and ensure they are resolved in a timely manner with the highest customer service standards.•Supervise the contracting and scheduling of third party Contractors hired to perform work in the building.•Keep updated and organized records of the buildings transactions and ensure any follow through is done in accordance with company… Show more Responsible for all the administrative support to upper management ensuring the efficient operation of the premises.•Manage incidents reported by tenants and ensure they are resolved in a timely manner with the highest customer service standards.•Supervise the contracting and scheduling of third party Contractors hired to perform work in the building.•Keep updated and organized records of the buildings transactions and ensure any follow through is done in accordance with company policy.•Responsible for ensuring the operation of the premises run smooth and proactively identify areas of improvement. Show less

Lead the management of over 1,500 units assigned between 9 properties; ensuring the maintenance and operation followed the strict rules of the State of Florida, the Governing Board of the premises and Affinity’s policies. •Responsible for working closely with the Associations, Board of Directors and Developers hired to manage and operate the community; and maintaining a professional relationship with BOD, Unit Owners and vendors.•Develop solutions for daily issues arising between… Show more Lead the management of over 1,500 units assigned between 9 properties; ensuring the maintenance and operation followed the strict rules of the State of Florida, the Governing Board of the premises and Affinity’s policies. •Responsible for working closely with the Associations, Board of Directors and Developers hired to manage and operate the community; and maintaining a professional relationship with BOD, Unit Owners and vendors.•Develop solutions for daily issues arising between communities and internal support staff, and coordinate with the Board of Directors the proper communication and implementation of the plan.•Acquired and maintained updated knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.; Develop annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset as well as market conditions. Prepare professional presentation of reports, budgets, bids, etc.•Effectively oversee property improvement and other construction related projects were completed on time and within budget, and create ad hoc management report, depicting the condition of the building, progress of specific projects and making clear and concise recommendations.•Supervise projects and staff on site, leading the team to behave in a professional manner and comply with company’s safety standards. Motivate staff to work as a team.•Build contingency plans to proactively identify potential issues and resolve them.•Keep clear and organized records of assets, cash balances and availability of funds for projects. Manage the cash flow for capital improvements. Show less

Manage the accounting of 10 - 15 providers making sure their request were within budget and allowed per their distinct and unique contracts with S.F.W. •Reconcile Balance Sheet accounts, analyze and explain fluctuations in the Trial Balance, assess the valuation of the Allowance for Doubtful Accounts, test revenue schedules against contracts.•Responsible for the preparation, maintenance, analysis and control of fiscal records and statements for the central fiscal operation; and… Show more Manage the accounting of 10 - 15 providers making sure their request were within budget and allowed per their distinct and unique contracts with S.F.W. •Reconcile Balance Sheet accounts, analyze and explain fluctuations in the Trial Balance, assess the valuation of the Allowance for Doubtful Accounts, test revenue schedules against contracts.•Responsible for the preparation, maintenance, analysis and control of fiscal records and statements for the central fiscal operation; and assisting management with the resolution of accounting issues.•Negotiate with vendors to better the rates.•Reconcile and audit accounts and statements, prepare adjustments as necessary following P&P.•Responsible for the operation of county parks including assigning tollbooth attendants and pro-shop attendees to their post and issuing money banks to said attendants. •Manage daily bank deposits and entry on the G/L, ensuring revenue information was accessible to the region and district supervisors.•Provide customer service support to parents inquiring about the V.P.K. program, including the hosting of orientation classes in Spanish to groups of over 50 providers explaining how the program worked.•Coordinate parent interviews ensuring they met the programs eligibility criteria, and enter qualified candidates information into EFS (IT system).•Manage designated number of providers, arrange pre payments of services•Reconcile program attendance and ensure all monetary adjustments where recorded as needed•Audit service provided to ensure high quality, and enter sensitive information regarding providers into our E.F.S. system once contracts have been received from the E.L.C. Show less