Raphael John Email & Phone Number

Nigeria

Nigeria

Usa

Usa

Monitored social media groups, applications, tools, and recommend actions.Worked closely with colleagues across the organization to develop and post content to social networking sites.Regularly report insights gained from social media monitoring to senior management and stakeholders.Monitored and engaged in brand related online conversations.Monitored the company's social media performance usage reports and tracking search engine results. Use creative thinking and initiative to analyze site performance metircs and make recommendations on content, site design or features to improve effectiveness of web content and applications.Answered social media inquiries about online activities in a timely and polite manner.Provided support to colleagues on online promotions such as HubSpot, WordPress, Google, AdWords campaigns and email marketing.

Nigeria

Developed innovative network troubleshooting methods that reduce downtime and lower repair costs.Maintained LAN, WAN, SAN and EDI computer platforms,Determined rationale and methods for upgrading company network software programs each time an update is released and deployed.Maintained logistics of all aspects of the supply chain.Focused on productivity and efficiency of Products.Minimized shortages and keep costs down.

Nigeria

Monitored material transport and delivery for timeliness.Organized stakeholder’s meetings and itinerary.Implemented and monitored Vendor Compliance with 3 vendors to ensure products met Project standards and Specs.Developed and implemented a system that checked for quality and quantity using data from delivery Notes, Specification notes and quantity cards in DB format.Ensured accuracy of all inventories across COSDECs (Community Skills Development Centers).Provided capacity building trainings to Centre Managers and associates.Completed and verified paperwork and documentation for assessed tools.Reported status, lessons-learned for each Assessment to PMU.Summarised and shared tools assessment reports, to improve the running of future procurement procedures, with Project Managers.Provided support in ensuring proper oversight and adherence to contractual agreements and procured items return policies.Maintained a clear database of information formed through the analysis of procured items at COSDECs Prepared a variety of procurement-related documents, communications, guidelines, instructions, etc.Assessed items procurement compared to master list and identified un-delivered items. Installed/maintained procured equipment across COSDECs.Carried out quality assessment on procured items to ensure ISO compliance. Installed/maintained procured equipment, configured ICT Labs. Across COSDECs.

Kano

Assisted the Project Events Coordinator with the execution and coordination of multiple city eventsProvided orientation and training to new clients of existing technology.Provided ongoing technological support on installed workstations.Work with team on the creation of network accounts and passwords as required by consultants,Responded to all IT-related complaints and issues. Troubleshooting Workstations: Network, Software applications, Photocopiers, Printers, Access Points, Scanners as well as other IT facilities with ASO IT Team. Ensured copiers, Printers and paper supplies are on hand to eliminate downtime for use. ASO/ASI SMS database and e-contacts portals managementWork with 3rd party software installation and configuration.Configured ASO WAN.Purchased, issuing and collection of mobile phones, internet modems and sim cards to and from consultants.Maintained a current and accurate inventory of IT assets including hardware, software, Laptops, Phones, Dongles, Satellite Phones, Mobile phones etc.Contacting IT-Vendor/supplier for effective and efficient office operations in liaison with the IT Manager and AGM Northern OpsAnswered user inquiries regarding computer software and hardware operation.Set up equipment for employee use.Installed and performed repairs to hardware, software and peripheralequipment, following design and installation specifications.Conducted computer diagnostics to investigate and resolve problems andprovide technical assistance and support.Analyzed network packet information and computer OS system data toidentify and characterize anomalies on networks.Oversaw local IT infrastructure including servers, security, networking, Central UPS.Provided administrative support to all levels of the organization/Project.Acted in the capacity of Northern Operations Manager.Arranged logistics for meetings and events, and assisted in making travel arrangements such as flights and hotel reservations.

Answered user inquiries regarding computer software and hardware operation.Installed and performed repairs to hardware, software and peripheralequipment, following design and installation specifications.Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.identify and characterize anomalies on networks.Oversaw local IT infrastructure including servers, security, networking, Central UPS.