Raphael Jose Email & Phone Number

Tarpeena, South Australia, Australia

Brighton, Victoria, Australia

• Maintained a high level of product and inventory knowledge to understand customer requirements and recommend the best products and additional products if needed to enhance customer satisfaction
• Worked with management to test and implement sales techniques in order to boost targets such as KPIs, IPS and APT
• Resolved issues with faulty products and customer complaints through appropriate analysis and documentation

Qatar

• Completed comprehensive training on QG operations, processes, components, and oil/gas safety.
• Engaged in DCS (Foxboro), ESD (Triconex), and Mark VIe (GE) system monitoring and diagnosis.
• Managed material reservations via SAP for maintenance work orders.
• Analysed feasibility reports for Management of Change (MOC) implementation
• Ensured operational and safety standards through the review and approval process for Plant Maintenance Change Requests (PMCR)
• Participated in control systems project management, including Brownfield architecture verification.

• Observational role where I gained insight into the Control Engineering role and learned about tasks such as:
• Designing, implementing and assessing control parameters
• Hydraulic modelling and analysis
• Troubleshooting issues related to configuration, communications and hydraulics

• Nova Rover is an engineering team from Monash University that won first in the Australian Rover Challenge and second in the University Rover Challenge
• Responsible for tasks such as business liaising, logistics management and finance management

Chadstone, Victoria, Australia

• My daily responsibilities included:
• Assisting customers with check-in and check-out, in charge of express checkouts
• Assisting front office with admin duties
• Managing guest information and tasks through Opera and HOTSOS

Clayton, Victoria, Australia

• MSDT is an engineering team from Monash University that takes part in the annual Solar Decathlon competition by the US Department of Energy, came third in the Attached Housing Competition 2021
• Perform stakeholder analysis and determine key deliverables, then develop a presentable case and schedule accordingly
• Worked on cost optimizing and net zero energy strategies in areas of HVAC, insulation, etc

Oakleigh, Victoria, Australia

• Navigated a fast-paced environment through efficiency and effective multitasking, where my daily responsibilities included:
• Provide customer service and process transactions through EFTPOS
• Assemble orders for delivery and front counter
• Regularly replenishing inventory and maintaining hygiene