• Drafted a quality agreement and audit checklist for medical device developers based on ISO 13485• Reviewed internal document management protocols including submissions for review and approval of other departments (Regulatory Affairs and Clinical Data Management)• Assisted in preparing for a GMP inspection which generated for the employer a Health Canada “Compliant” rating • Revised and drafted key documents including internal Standard Operating Procedures for implementing company Quality Agreements with external parties• Evaluated documentations for new production processes and other operational practices to Ensured department databases (e.g. for tracking shipments, reports/documents) etc. were accurate, complete and up to date to support quality operations

• Supervised over 100 Amazon warehouse night-shift associates to deliver outstanding performance in productivity and quality • Provided timely regular performance feedback to associates based on established performance metrics• Identified sources of dissatisfaction and recommended adjustments in or new workflow processes that greatly enhanced employee morale and customer satisfaction• Maintained over 95% productivity as a warehouse receiver with no quality errors• Recognized as one of the top performing warehouse receivers during the first two • months of employment and obtained a quick promotion to a coaching position