Raphael Liu Bravo Email & Phone Number

São Paulo, Sp, Br

State Of São Paulo, Brazil

São Paulo, São Paulo, Brazil

São Paulo, Brazil

- Led a team of 2 auditors under a Senior Manager in understanding procedures for a new client through coaching soft skills for better communication, resulting in increase of test efficiency and riskcoverage- Automated various anti-fraud procedures for audits with the implementation of customized macros reducing hours needed to finish the procedures.- Headed a team of 4 auditors in documentation testing of an economic group with over 30 companies by efficiently distributing tasks allowing us to finish the test days ahead of the deadline.

São Paulo, Brasil

- Coached trainees in standard audit procedures for SOX and CVM clients through on the job tasks and tests, allowing them to develop technical knowledge while creating a collaborative enviroment.- Enhanced project quality evaluation by introducing integrated audit methodologies such as placemats for processes’ critical paths to client where this option was not used before, facilitating revision of client processes by senior staff.- Assisted in designing audit tests by studying client operations in multiple markets and internal processes, leading to greater mitigation of mistatements.

São Paulo, Brasil

- Conducted process understanding interviews with clients across various markets getting to know internal processes and segment particularities of telemarketing, ISPs, etc.- Improved client interactions with the introduction of automated PMOs reducing time lost in daily status calls with the client and enhancing the visualization of project progress for management.- Completed a full audit of a CVM client with a senior through multiple roadblocks, getting personal recognition from the partner in charge of the audit.

São Paulo E Região, Brasil

- Optimized the budgeting process for structural cabling projects with an automated tool helping the prospection team have a more dynamic way to present the offerings to clients.- Supported the prospection team in managing proposals for potential leads and established clients by initiating proposals through channel resellers and guaranteeng after sale support for clients.- Enhanced project outcomes by integrating products from various offerings into building projects enabling more sales for the company.- Conducted training and presentations on structured cabling for clients and partners expanding installed base and new leads outside of the area already covered.