Raphael Lopez Email & Phone Number

Virginia Beach, Virginia, United States

• Answer phones, field questions, and route calls in keeping with Front Desk standards• Perform cash, check, and credit card transactions accurately• Schedule courts and program services for members• Maintain a clean and organized front desk and lobby area• Use online computer software for member check-ins, updating member accounts as needed• Attend all scheduled meetings and trainings• Understand and follow employee standards of conduct and ethics• Understand and uphold club building, facilities, service, program, and emergency procedures• Assume other duties as assigned• Work morning, evening, and weekend shifts as necessary

Norfolk, Virginia, United States

Departmental Duty Officer / Section Leader• Manage Work Shift scheduling for Operations Department’s 24-hour Duty• Manage all Training and QualificationCombat Direction Center Lead Petty Officer• Manage Work Shift scheduling for Operations Division• Manage all Training and Certification SchoolsMaintenance Division Work Center Supervisor• Manage all preventative and corrective maintenance for Operations Department• Manage all Parts OrderingOperations Division Assistant Lead Petty Officer• Manage Performance Evaluations and Awards documentation for Operations DivisionElectronic Key Management System• Manage all physical and digital Encryption for Operations DepartmentCommonwealth of Virginia Notary

Chesapeake, Virginia, United States

Command Duty Officer• Controls all entry to the Training Facility• Point of Contact for all Command Correspondences for the 24 hoursStudent Control• Process all Class Convenes, Standbys, No Shows, and Drop Outs• Initiate the creation all Student Accounts for Training System• Process all Student Pay, Allowance, Lodging, Meals, and Travel• Manage Student Control Division and Hold Student Work Schedule• Quality Assurance for the two new Server systemsData Content Manager• Ensure that Sensitive Data is stored with the correct encryption and in the correct medium• Ensure Sensitive Data is encrypted for transmission, and through the correct channelsSexual Assault Prevention and Response Victim Advocate• Respond to Sexual Assault Reports• Provide guidance to the Reporting Process, and defines all available services and resources• Provide support during the Regional Coordinator interviews, medical procedures, Naval Criminal Investigative Service conferences, Judge Advocate consultations, and Court Martial proceedingsCommonwealth of Virginia Notary Public

Chesapeake, Virginia, United States

Officer of the Deck for Dam Neck base• Control all entry to the Training Facility• Provide Official Endorsement for Check Ins• Provide Class, Transportation, Meal, and Lodging information for all Training Support Center locations – Norfolk, Little Creek, Oceana, Dam Neck, and Northwest Annex baseDuty Driver for all Training Support Center locationsStudent Management for Northwest Annex base Detachment (same as Student Control)Lead Student Management• Compile Class and Student Data from all Training Support Center locations, for Commanding Officer Reports to Admiral• Server Administrator for the Migration from “Commercial Virtual Remote” to “Flankspeed”Sexual Assault Prevention and Response Victim Advocate for all Training Support Center locationsCommand Resilience Team for all Training Support Center locations• Compile the Results of Workplace Surveys for all Training Support Center locations, to provide accurate insight to the Commanding OfficerOperations Security• Conduct data storage inspections on all Training Support Center locations, to safeguard all student and staff informationCombined Federal Campaign• Advocate donations to Military Financial Support programsCommonwealth of Virginia Notary Public

Virginia Beach, Va

•Instruct a wide range of individuals with different learning styles and capacities in swim lessons•Create progress reports on students, provide feedback to parents, and discuss improvement plans

Norfolk, Virginia, United States

Staff Tactical Watch Supervisor during Deployments• Compile Deployment Briefs, Fleet Notices, Battlefield Data, Mission Planning Files, and Collaboration Server updatesAssistant Staff Duty Officer while on Shore (same as Staff Tactical Watch Supervisor)Mission Planning System Administrator• Create, manage, and disseminate Battlefield Data to every ship and unit in the Battle Group• Create, maintain, and troubleshoot User AccountsCollaboration Server Administrator• Manage all server content and coding for the Battle Group• Create, maintain, and troubleshoot User AccountsAmphibious Operations Subject Matter Expert• Represented the Strike Group Admiral’s Command, in the Joint Force Training at Marine Corps Air Ground Combat Center Twentynine Palms on two separate occasions• Represented the Command for a NATO mission with the Mediterranean Fleet• Represented the Command during Crew Certifications for USS Fort McHenry and USS Whidbey IslandSexual Assault Prevention and Response Victim AdvocateCitizenship Representative• Assist non-citizen Service Members in the Military Route for CitizenshipMorale, Welfare, and Recreation• Co-host programs for recreation, social and community supportMail Petty Officer• Retrieve and send Mail for Command Personnel• Recommend appropriate Class of Mail (Priority, Priority Express, First-Class) based on Material Clearance Level

Duluth, Georgia, United States

Great Lakes, Illinois, United States

Great Lakes, Illinois, United States

Alpharetta, Georgia, United States

• Assess customer needs and wants• Suggest beneficial products and services

Duluth, Georgia, United States

Alpharetta, Georgia, United States

• Manage Lifeguard staffing• Explain lifeguard policies and procedures• Demonstrate rescue skills both in and out of the water• Train participants in emergency care such as Basic First Aid, CPR Pro, and Emergency Oxygen• Instruct a wide range of individuals with different learning styles and capacities in swim lessons• Create progress reports on students, provide feedback to parents, and discuss improvement plans• Handle customer complaints, and conflicts amongst members• Collaborate with management regarding new procedure development and implementation• Liaise between club members and management• Manage crisis situations including injuries, near-drowning, and other accidents• Monitor member health and well-being through computer systems and visual checks• Provide appropriate assistance to the disabled, elderly, and injured• Monitor and recorded hourly water temperature and chemical levels

Atlanta, Georgia, United States

• Evaluated pre-owned products for in-store credit or cash• Processed product returns• Utilized a complex product and inventory control database• Advised customers after understanding needs and preferences• Responded to telephone inquiries• Offered beneficial services such as insurance and rewards

Atlanta, Georgia, United States

• Assess customer needs and wants• Suggest beneficial products and services

Atlanta, Georgia, United States

• Evaluated pre-owned products for in-store credit or cash• Processed product returns• Utilized a complex product and inventory control database• Advised customers after understanding needs and preferences• Responded to telephone inquiries• Offered beneficial services such as insurance and rewards

Lawrenceville, Georgia, United States

• Coordinated with department staff concerning incidents• Managed crisis situations including injuries, near-drowning, and other accidents• Provided assistance to the disabled or elderly, and care to the injured• Instructed a wide range of individuals with different learning styles and capacities

Alpharetta, Georgia, United States

• Performed account transactions up to $200,000 using confidential bank and government forms• Performed account maintenance and offered beneficial products as a Personal Banker• Examined legal documents as Notary Public• Maintained cash inventory, as well as office and business supplies• Managed teller scheduling, policy enforcement and procedure troubleshooting• Listened to employee and customer needs and complaints, and enforced company policy when acting as Head Teller• Answered customer questions and concerns via telephone

Alpharetta, Georgia, United States

• Handled orders, customers, and money quickly and professionally• Prepared orders precisely

Master'S Degree, Health/Health Care Administration/Management

Bachelor'S Degree, Biology/Biological Sciences, General