Raphael Macia Email & Phone Number

To excel in a competitive business environment by demonstrating strong leadership and effective team skills.SUMMARY OF QUALIFICATIONS• Strong commitment, vision, Mission and Values.• Strong interpersonal and communication skills.• Remain calm and work well under demanding conditions.• Effective working alone and as a cooperative team leader.• Proven record of innovative and effective staff development.EDUCATIONThe University of Texas Rio Grande ValleyBachelor of Business Administration in Finance
EXPERIENCEHolt Caterpillar – Service Manager – Laredo, TX April 2007 – June 2013• Responsible for the Overall Management of the Repair Process, Human Resources, Planning, and Depart-mental Financials.• Generate positive results by focusing on customer service, employee development and profitability.• Controlled Profit after Direct Expenses (PADE), Departmental Budgets and Expenses.• Collaborated with Internal and External Customers to ensure that proper repairs are made so that the Cus-tomers are pleased with the value received.LEADERSHIP EXPERIENCEHolt Caterpillar – Management – Laredo, TX April 2007 – June 2013• Increased the annual budget by 7 %.• Minimized expenses by 22%, maximizing the total profit by a monthly average of 47%.• Presented quarterly profit and expenses projections to the Executive team.• Worked safely at all times and adheres to all applicable safety policies; complies with all company policies,procedures, and standards.• Formulates, monitors, and controls department goals and activities in accordance with the company visionstatement and core business values, to achieve established departmental goals.ADDITIONAL SKILLS• Fluent in Spanish and English• Microsoft Office – Word, Excel, PowerPoint, Access• Familiar with DBS (Dealer Business System)• CPR and First Aid Certification, valid through August 2020• Apple Mac iOS, and Macintosh

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  Logistics Coordinator

  Amazon

  Jun 2019 - Present

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  Utrgv Robert C. Vackar College Of Business And Entrepreneurship

  Banking, Corporate, Finance, And Securities Law