Raphael Marranghello Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Senior Recruitment Consultant at Cpl Technology - Software Development Specialist Cpl Resources plc. Is Ireland’s largest recruitment agency and global provider of staffing, recruitment, training and outsourcing services. Cpl Resources plc spans 9 countries with over 36 offices.Seasoned Senior Recruiter with specialised focus in the Tech industry, particularly in Software Development recruitment.Proficient in sourcing and engaging top-tier Developer talent within the fast-paced tech landscape.Proven track record of building high-performing Developer teams through innovative recruitment strategies.Deep understanding of software engineering principles and emerging technologies.Dedicated to driving companies' technological evolution by connecting them with exceptional Developer talent.

Dublin, County Dublin, Ireland

Dublin, Ireland

• Manage the day-to-day operations of the restaurant group and keeping them as streamline as possible while also working towards long-term business growth goals• Identify performance gaps in the management of the 7 restaurants and find scalable ways to fix them• Make decisions on how to operate the business from both a customer service standpoint as well as a financial planning one• Manage and program the POS systems for all the restaurant• Take ownership of the restaurant group’s P&L (profit and loss) and make sure that we operate with the parameters of our budgets and turn over our annual target profit• Understand key revenue drivers and identify any room for improvement• Coordinating and leading communication across all internal and external stakeholders - accounting, operations, human resources, executive management and restaurant staff• Interview, hire, train and manage new restaurant supervisors and managers• Develop the restaurant team and provide paths for growth within the company• Maintain company culture and be mindful of the staff morale and motivation

Dublin, Ireland

General Manager at Cleaver East, located in The Clarence Hotel, Temple Bar - Dublin

County Dublin, Ireland

Managing the daily operation of an 80 seat RestaurantRecruiting, training and developing staffDeveloping the marketing strategy and implementing the marketing plan while liaising with external stakeholders like a social media agency, a printing house, suppliers and other parties involved in our marketing effortsOpening and closing the restaurant at the start and end of dayReconciling cash, inputing data into Excel cash sheets and calculating spend per head in order to analyse lunch and dinner performanceMonitoring profit and loss margins on a weekly basisPerforming stock control and placing orders for wine, spirits, beer and beveragesConstant presence on the floor to ensure customers are satisfiedMeeting and greeting customersDealing with all customer complaints in an efficient and effective mannerSupervising the kitchen and the bar to ensure service is to the highest standardFocusing on increasing customer spend per headReporting to the owner in weekly meetings and ad-hoc daily meetings and offering feedback and suggestions to improve perforce of restaurantAssisting customers with wine selection and taking orders when necessaryAnswering the phone and preparing reservation sheetsEnsuring the restaurant is utilised to its maximum capacity

Co-ordinated the operation of the restaurant during serviceMet and greeted customers assigning them to their tableAdvised customers on menu and wine choicesTook table orders and uploaded them on the ICR systemPut together the reservations plan in ExcelAssisted with floor plansLiaised with customers who were planning events and celebrations such as christenings, weddings and birthdaysCollaborated with all other restaurant managers in the team in weekly management meetingsAssisted with training and motivating new staffManaged staff and provided feedback about their performance to General ManagerAssisted with marketing campaigns and promotional eventsPrepared cash drawers prior to service and reconciled the end of day cash Responded to customer complaints and always came up with solutions to all issues that aroseLocked up the restaurant at the end of the shift

Málaga Area, Spain

Operated the daily running of my 100 seater Restaurant, 6 days a week. Within four months the restaurant reached Number 3 on Trip Advisor out of 569 Restaurants in Fuengirola. Designed the menu with the chef, set up the restaurant and selected suppliers. Ensured everything was achieved for the restaurant in a cost effective manner. Established a regular clientele and developed a reputation for good food and service.

Porto Alegre Area, Brazil

Developed strong relationships with a portfolio of property investors and retained constant business from themWas tasked with managing a book of customers who were highly price sensitive and at the same time hugely quality focused and I converted 80% of them into closed salesDeveloped strong commercial acumen with an acute understanding of the property marketEstimated the value of square meter in the area and analysed sales statistics to determine selling potentialContributed to the success of the overall sales team by hosting daily morning briefing sessions with my colleaguesResponsible for submitting all documents needed to assess whether customers were eligible for bank financingEvaluated competitor activity and developed appropriate response strategies

São Paulo Area, Brazil

Analysed long term value and earning potential across my customer portfolioPerformed property viewings and worked at a fast pace from viewing to negotiation and close - my success rate was 90% (I was selling an average of 9 out of 10 properties shown)Monitored my team members’ sales reports and reported to higher management on behalf of the teamWon Sales Man of the Month in all of São Paulo for three consecutive months and I was rewarded with large monetary bonuses

Diploma, Sales And Selling Management

Bachelor'S Degree, Marketing