Raphael Marti Email & Phone Number

Genf, Schweiz

Genf, Schweiz

Steinhausen Zg

• Overall responsibility for sales, budget and profitability (region: Bern, Basel, Aargau, the entire French-speaking Switzerland and Ticino)• Managing, coaching and training 3 regional sales directors (direct) and 86 customer service representatives (indirect); recruiting new staff• Analyzing market opportunities, developing new sales strategies and channels, implementing growth and action plans✓ Achieved sales growth; increased daily turnover of field staff by +7% (2021 FY… Show more • Overall responsibility for sales, budget and profitability (region: Bern, Basel, Aargau, the entire French-speaking Switzerland and Ticino)• Managing, coaching and training 3 regional sales directors (direct) and 86 customer service representatives (indirect); recruiting new staff• Analyzing market opportunities, developing new sales strategies and channels, implementing growth and action plans✓ Achieved sales growth; increased daily turnover of field staff by +7% (2021 FY, with 6% less manpower)✓ Developed and implemented a new standard contract for every customer service representative in Switzerland (152 employees)✓ Co-developed a digitized order processing solution (tablet); trained field staff and accompanied the roll-out Switzerland-wide Show less

Zug, Switzerland

• Overall responsibility for sales, budget and profitability• Managed three language competence centres (Zurich, Lucerne and Zug)• Managed, coached and trained teams of teachers and assistants (35 employees); recruited new staff• Developed new partnerships in the field of tailor-made language training for companies (individual and group trainings)✓ Achieved turnaround and sales growth of +27% (2018 vs. 2016)✓ Acquired well-known new B2B customers; closed framework… Show more • Overall responsibility for sales, budget and profitability• Managed three language competence centres (Zurich, Lucerne and Zug)• Managed, coached and trained teams of teachers and assistants (35 employees); recruited new staff• Developed new partnerships in the field of tailor-made language training for companies (individual and group trainings)✓ Achieved turnaround and sales growth of +27% (2018 vs. 2016)✓ Acquired well-known new B2B customers; closed framework contracts with top Key Accounts; intensively expanded the collaboration with existing customers✓ Digitized business processes of all branches; cost-savings of 15%; introduced a digital learning platform and trained all teaching staff Show less

Birsfelden, Switzerland

• Entered new European markets based on detailed market analysis✓ Generated additional turnover of 600 KCHF✓ Acquired one strategic partner and developed two new coffee capsule products

Freienbach, Switzerland

• Opened the new French market; developed the Western Swiss market• Developed new visual merchandising and packaging products; advised in the areas of design, development, production and logistics✓ Generated turnover from 0 to 1.8 million CHF✓ Acquired eleven new strategic partners and world-famous luxury goods manufacturers (LVMH, Chanel, Dior, Rémy Martin, Richard Mille)

Kilchberg, Switzerland

• Managed and developed 20 Key Accounts and was responsible for the tourism division• Managed and coached the Convenience Team (6 employees); recruited new employees✓ Increased sales by +26%(strategic category partnerships, innovative sales concepts and new products launches)✓ Reorganised the operational areas for the sales force

Kilchberg, Switzerland

• Managed and expanded the business of 6 Key Accounts✓ Increased sales by +32%✓ Carried out category management projects; implemented shop-in-shop concepts; introduced pick & mix modules (pioneer in the market) and organised large-scale events

German-Speaking Switzerland

• Expanded the convenience business (region: German-speaking Switzerland)✓ Increased sales by +62%✓ Acquired ten new accounts; developed and expanded distribution including impulse range by +45%

Continuing Education - Ongoing

Degree In Business Administration, Area: Business Administration And Management/General, Final Grade: 5.3/6

Final thesis: Marketing; mandate of BLACKSOCKS SA (www.blacksocks.com)

Vocational Baccalaureate Diploma, Business And Commerce/General, Final Grade: 4.5/6

Federal Diploma Of Vocational Education And Training As Commercial Clerk, Public Sector, Final Grade: 4.5/6