I am a professional with over 7 years of experience in managing strategic accounts and developing B2B business in dynamic and innovative environments. My career spans from implementing artificial intelligence solutions to managing offshore technology projects, always with a focus on enhancing customer satisfaction and driving measurable results.I have extensive experience building and maintaining strong relationships with key clients, serving as the main point of contact to ensure their needs are met and exceeded. As a Customer Success Manager and Account Manager, I have developed the ability to deeply understand client expectations, offering customized solutions that drive business success.My technical expertise includes developing and managing solutions based on Artificial Intelligence and Offshore Technology, enabling me to act as a bridge between technical and business teams, ensuring all stakeholders are aligned to meet strategic objectives.I am motivated by challenges and passionate about innovation. I thrive in collaborative environments and am always seeking ways to optimize processes, increase efficiency, and foster business growth for my clients. My results-driven approach, coupled with my clear and effective communication skills, allows me to create a positive impact on all fronts.Key Competencies:- Strategic Account Management- B2B Business Development- Applied Artificial Intelligence- Offshore Technology- Customer Success & Retention- Digital Transformation- High-Level Negotiations- Customized Solutions for Strategic Clients
Listed skills include Microsoft Office, Microsoft Word, Trabalho Em Equipe, Sucesso Do Cliente, and 10 others.